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i have also installed neotrace and have tried to use this without much success(i dont know how to use it) due to my lack of knowledge in this entire field.... i am very interested in learning how to operate this item
There's really nothing to learning how to operate this software. Simply type in the hostname or IP address you wish to trace and hit go. If you aren't getting results check to see if your firewall is blocking ICMP Type 30, or just straight away set-up a rule to allow ICMP Type 30. If you want more information on TraceRoute and how it works. Check out RFC 1393. RFCs define, to put it simple, the internet and how it operates.