D-Link Connectivity Issues

Behind a D-Link DI-704P with Comcast Internet, I periodically get disconnected every 10 minutes or so, though the other nodes on the network stay connected or disconnect at various times, especially when using P2P programs. The other times no P2P is open, still disconnecting.
Connecting directly through the cable modem, I don't get the problem, but cannot connect the other computers on the network that I want to have access to the web.
In Arizona using CableOne for internet, I had no problems, then finally moved from there to Arkansas, and then to Michigan, both places having problems using Comcast broadband.
I've tried the D-Link website and did a google search for fixes, updates, and various other odds and ends to fix the problem with no success.
What is the actual problem with my connectivity problem and how do I fix it?

Have you tried to update your firmware? Which version are you using?

I've had really bad experience with d-link gear... specifically the issue you are having now.
I've used one at my house, had one at a client's house... all have the same problem.

Others I've talked with have no problem at all....

I'm glad I decided to never use them again.

I've had tons of problems with D-Link products in the past. I'd recommend switching to something like linksys if possible.

have you checked your computer for adware/spyware? are you getting any errors? is this a wired or wireless router? are you using static IPs or DHCP? what os's?

I'll try upgrading the firmware again before giving out other information. I'll be back to bother you guys more if this problem continues :) thus answering the rest of the questions.
Though I definately may end up switching to Linksys.

Ok, Firmware upgraded to 1.0.2 (newest version for my router)
No spy/adware (adaware removed), no error messages (just disconnect), all hardwired, static IP number, and systems are running Windows XP (home and pro).
Still disconnects after upgrade of firmware, sadly. *readies his sledge hammer*

Make sure no other device is interfereing with it...

Like...is it sitting on top of your computer...or close to some other electrical device....modem???

These with interfere with your connections.

I had one site with constant disconnect problems because they would move the router to sit on top of one of the workstations....once I moved it off the workstation the disconnects would stop.

also..make sure your cables are good....

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I've had tons of problems with D-Link products in the past. I'd recommend switching to something like linksys if possible.

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As for this :rolleyes:
.....I have never had any problems with dlink...

But you could have a faulty piece of hardware...next step is to call tech support

MLF

MLF

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Originally posted by Jareds411
I've had tons of problems with D-Link products in the past. I'd recommend switching to something like linksys if possible.

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Jareds, I'm not trying to be a ***** but the "if it doesn't work, just switch products" mentality isn't always the best approach. It hinders the learning process. You should at least try to determine why something doesn't work because it may not be the product's fault. He might switch to a Linksys product and have the same problem. Then what have we accomplished besides wasting money?

vampelle, I also use multiple D-Link routers (both wireless and hardwired) and have had some rebooting issues. Apparently UpnP(Universal Plug n Play) causes a lot of grief. You may want to disable the UPnP option on your router. Here's a quote from the D-Link knowledge base:

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You may be experiencing trouble with a feature known as UPnP. This feature allows Windows XP and Me machines to remotely open necessary ports for Internet Applications. You may try disabling UPnP (on the router as well as your computers) to see if this cures your reset woes. Log into the web-based configuration, access the Tools page, then the Misc. button. Choose the disabled button next to UPnP. Click Apply. You should no longer experience the frequent resets.

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Also, under another troubleshooting topic that might be related to yours:

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Problems keeping a constant connect to the router

This is typically an issue with older 10/100BaseT network cards. The problem is the older cards have a hard time establishing a connection speed with the router unit.You can resolve this issue by locking down the speed of your Ethernet card.
To correct this problem in WINDOWS XP:
Step 1 Go to Start> Control Panel > and select Network connections.
Step 2 Right click on your network card (for 2000 and XP only)and select Properties
Step 3 Select the Configure button.
Step 4 Under the Advanced tab you will see two boxes; Property and Value
**Note: Depending on the type of Ethernet card you are using the headings in the Property box will be slightly different
Step 5 Select each heading in the Properties box until the Value box displays the speed of your Ethernet card (it will look like this: Auto-Negotiation, 10Mb Full, 100 MB Half, etc..). You want to select 10mb Full Duplex
Step 6 Keep clicking OK until you get to the desktop. Your computer may ask you to reboot depending on the version of Windows you are running.

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If these don't help solve your problem, you can look for more topics here

Heh, the router is away from electrical devices to keep "cross talk" from occurring. Though the problem seems to have been fixed after upgrading the firmware (again) and going through a power cycle. Thanks for the help guys :)

After fiddling and farting around with the D-Link router, it worked for several hours letting me and my room mate do as we liked on the internet, then poof, out of the blue, repeated disconnections again.
In my conclusion, D-Link royally sucks so I'm going to switch to another brand. Goodbye to D-Link, may your boycott last forever.

I ditched the D-Links that I had worked with. I just gave them away. The people I gave them to just threw them in the trash... Peice of crap IMO.

I have a decent wired router for my boarder router (Cisco Broadband Router 831) and use a belkin 54g router as just an access point.

At my girl's house... we have dsl and just had an older netgear router for the wired hosts... and used the neighbors wireless for the laptops... ;)

I just got a Linksys wrt54g to install over there today. I've had no problems with it so far and there is a whole community building custom firmware for it. I loaded some custom firmware on it right out of box for a 14dBm gain without replacing the stock antennas. Plus... there are tons of cool features in the custom firmware.

Look up Sveasoft or OpenWRT.
I have a small post about the Sveasoft firmware @
http://www.antionline.com/showthread...hreadid=266513

I would like to support the boycott of D-Link. Honestly, what a piece of crap. While I'm at it, I'd like to suggest similar action against G-Net. I have owned 2 routers in my life, and both of them were crap according to their own technical support people. In this day of unbelievable technological advances, why is it so hard to make a device as trivial as a router?

I guess I am not following why you guys are dissing on Dlink so bad. IMHO, you get what you pay for. I got one of their new wireless routers, with a built-in firewall/dhcp server (and a few other things) and it cost me all of 60 bucks. Does it reboot ? Sure it does, especially with my 2.4 GhZ wireless phone near it, but for freaking 60 bucks, who gives a hoot. Dunno...call me nuts for not expecting cisco performance out of a low dollar router....

I guess you are of the opinion that $60 for a router is a small amount of money. For me, I guess a device made up of several cents in parts, and virutually no technology development costs (because it is a mature technology, and many others on the market) is a lot of money.
A company that puts out a part that doesn't do what it is supposed to do (whatever the cost) deserves consumer action against it. Anyway, mine didn't have any reboot issues. I should be so lucky. Mine was simply a piece of crap which did nothing. For that I should pay nothing. And I don't have a 2.4 GHz phone. Call me old fashioned, but I have a 900 Mhz phone. Down with D-Link. And G-Net.

nebulus200: I see what you are saying. But... I've had a netgear and a linksys that have had no problems what so ever... and they are the "low end routers" too.

All I was saying is that I had better experience with different manufacturer.
I've had nothing but bad experience with the hardware I've used from dlink.

I've called dlink's support and they weren't too helpful. "Update the firmware".
OK, I update firmware. It fixes one issue but breaks two others.
Then I have to decide which features were more important... and which firmware I should use.

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Originally posted here by phishphreek80
nebulus200: I see what you are saying. But... I've had a netgear and a linksys that have had no problems what so ever... and they are the "low end routers" too.

All I was saying is that I had better experience with different manufacturer.
I've had nothing but bad experience with the hardware I've used from dlink.

I've called dlink's support and they weren't too helpful. "Update the firmware".
OK, I update firmware. It fixes one issue but breaks two others.
Then I have to decide which features were more important... and which firmware I should use.

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Know what you were saying, I never said I thought DLINK rocked, only that I never really expected much out of it to begin with so was not suprised when things weren't super smooth. I have spent time with their tech support (found a couple of remote DOS vulnerabilties) and it took a little time but I got their backline engineering line), and all i got to say is how things go varies widely on who answers the phone. I have also experienced issues with the latest firmware rev causing more issues than it was supposed to have fixed, but once again, my expectations were never high to begin with. Hopefully that more or less explains a little more of what I meant, I never 'expected' it to be much more than it was and always found the performance acceptible.

Vampelle,

The DLink DI-704P home router you have costs maybe $30. It simply doesn't have the internal memory per port to buffer many packets (especially using it with P2P software) without finally losing some data. It doesn't have an SPI firewall and it also doesn't have a fast processor. Finally D-Link has so many variations of internal hardware within the DI-704P box that they are probably losing count about now. Check there website for hardware variations, A, B1, B2, C1, etc...
For those of you who successfully use P2P over this router, consider yourself blessed, as this box is known for problems.

If you haven't bought a Linksys product, I consider Linksys one step, maybe two above D-Link.

If you want a consumer priced BUT business class performance cable/dsl firewall router with SPI filtering, NAT, VPN (endpoint too), Security logs (email too), 8 10/100 ethernet ports (built-in switch), Dynamic DNS, and some other trick stuff, get yourself a Netgear FVS318 router. You'll get business class performance, rock solid protection for years for nearly $100.

Lose the headaches, lose the lack of performance, lose the problems, leave everyone else in the dust, buy the Netgear.


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