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Moira,
I guess that brings us to the bottom line?............... sure, BT had no motivation to stop it, as they were providing a "service", and their dealings with premium number renters are entirely legal, and above board.
The problem arises in that the callers to these premium numbers were also customers............... I guess that puts BT in the position of referee?
They could not be allowed to sit in the middle and play Pontius Pilate;) whilst profiting from crime.
Anyways, Merry Christmas and a Happy & Prosperous New Year to you and yours.
Johnno