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unless this person is gaming and it drops atleast once often more
I had this happen with my Dlink and America's Army...it would send out a broadcast looking for a LAN game and something about it made the Dlink croak...literally. Is it a specific game or any game? If one game seems to do it more than another, you might try to have them play that game while a traffic dump is running on that system...see if you can spot any strange traffic (especially around when the router actually drops)...If its something about a particular packet or a broadcast, you might could take action on the localsystem to stop that from happening...On another note, the POS that I have seems to not really care for alot of traffic and tends to respond by dumping in those situations as well (granted I was doing some rather un-nice port scans at the time, but hey :) )...