Originally Posted by
nihil
Hi,
I am afraid that I am not familiar with that architecture. Would I be right in thinking that one server is supposed to get the update and then distribute it locally; if that fails the other servers will "do their own thing" over the internet?
I don't know your product but could they try a manual download and distribute that..............it might show where the problem is occurring?
Do you know if it is the download that is failing to complete or if it falls over at the update phase?