HELP! Netgear RangeMax Wireless Router WPN824 v2 problems.

I just installed this a few days ago and everything was working extremely well. Today, I came back and all the port lights (1 2 3 4) were lit as well as the power and internet. None of them were flashing, just solid lit.

I restarted the network as per the instructions and the same things were lit. I then simply unplugged the router and plugged it back in they stayed lit.

The internet LED stays lit even as I unplug the Ethernet cable. Resetting the router to factory settings doesn't work, either.

Any suggestions?

If you unpluged power to the router and then pluged it back in and the same lights imedietly lit up again... sounds like its fried :(. any thunderstorms etc.. in your area since it quit working, might explain it. your other option would be to call tech support and ask them what the light codes mean... they SHOULD be able to tell you that info... depending on who you get :)... good luck

Nope, no thunderstorms or anything. And my modem is just fine, which has been connected all day.

You didn't mention it, but I'm assuming it doesn't work anymore - that is, you can't connect to it (or through it)? What do you mean by "resetting the router to factory settings doesn't work"? Does that mean that you are unable to reset the router to factory settings, or that resetting it to factory settings doesn't resolve the issue?

Resetting does not work at all.

And no, there is no signal that goes in or out of it.

Use the edit post button =)

and is this a surfboard you got from your ISP?
Also, is the router plugged directly into the wall or through a surge protector?

Yep.

The router is plugged into the wall.

same outlet as the modem?

Sounds to me like it is fried also, call your ISP and ask what your router/modem is doing!

They're both plugged into the same outlet.

I think I'm just going to return it to best buy, if I can.

If not, I still have the warranty.

Yep return it if you have the receipt... I have the same router and it works great

...did you hard reset...like push in the reset pin on the back with a paperclip for 15 seconds??

can you access the web interface of the router at all??

MLF

Besides what MLF suggested you do - you must always go through a surge protector if you havent :)

Yeah, just to echo what everyone's saying here, it does indeed sound fried. You absolutely, positively MUST plug them into a surge protector, not the wall outlet.

not forgetting surge protectors only work ONCE
replace em after every electrical storm
and ideally, every couple of years no matter what


it all depends on how much value you put on your data / PC ?

When you did the hard reset, does the wireless shut off (the blue lights in the blue dot turn off)? If nothing happens, then I think you're SOL. If they did shutoff, did you try the install disc to see if that would get it working?