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However........I do agree that one should seek the information with the intent to learn it. Not just a quick fix. I believe that people should help themselves in this way.\
Well, ultimately you want people to be able to help themselves. So, after a certain period of time it's probably appropriate to start giving gentle nudges to people that they should avail themselves of available resources. For example, if someone asks a "newbish" question like, "What' the best Windows AV," you could say, "Here are some options I found through Google," and give them the link. After a few times, most people will get the message that this is a way they can find information themselves.