PayPal - Its Not My Pal Anymore
I am distraught at the moment.
I have a paypal account and was delighted when they introduced the buy it now buttons and merchant tools.
I began adding these buttons on my website for various bits and pieces.
I got my mum to test this using her american express card and "*wow*" it worked my website looked like it was handling credit card orders all by itself.
I was however not just as impressed when my mum began ranting and raving about a strange charge on her american express bill.
I began to investigate.
The item I used to test the button theory was £30
I recieved My £30 in my paypal account minus 3% and 30 pence (standard rate)
My mothers credit card has been billed for £39.50 by me ???? and has a £2 charge for a paypal membership which didn't appear anywhere on the disclaimer.
I have contacted the people at paypal support who can't seem to explain it other than saying its because of exchange rates.
Hmm, The button was for £30 my mum agreed to pay £30 why the hell would it be converted to dollars and back to pounds before it was sent. Its beyond me.
Anyone else got paypal horror stories ?