Novkhan, Try Here for Symantec's online Subscription/LiveUpdate help.
I hate to say it but I don't think there's a way around having to deal with Customer Support.
You got to remember Novkhan, if it were that easy to just change some parameters in the registy in order to 'un-expire' Norton via date change, well, I think they would have gone belly up financially as no one would ever need to purchase yearly subscriptions anymore :D.
April 29th, 2004, 02:02 PM
When I used NAV 5.0, it was possible to get a year free of virus updates anytime by uninstalling/reinstalling. Along came NAV 7.0 (2001), and one could get a year of
free virus definitions only if the uninstallation/reinstallation took place before the end
of the one year updates that Symantec gave with the product. I haven't tried to
get free virus definition updates with NAV 2003 and won't buy NAV 2004.
As they are there to protect your system, they load on boot up (if you use the default installation). To properly uninstall them you need to do it in safe mode and probably manually delete a folder or two as well (usually inC:\program files\)
I don't know if this still works, but if you download a trial version of McAfee it may spot Norton and offer to kill it for you :D You can then uninstall McAfee and re-install your Norton.
Another approach is to get a "registry cleaner" application. If you uninstall Norton and run that it should automatically find the "orphan" entries so that you can remove them. I would recommend backing up the registry before you use this software, particularly if it is the first time.