ITILv3 Foundations Training
Last week I attended the official IT Service Management (ITILv3) Foundations training.
The training is a 3 day boot camp, which covers the processes in the following ITIL areas
It is an excellent tutorial for everyone who wishes to advance his career into IT management. The topics touch both IT as well as business aspects of IT services.
- Service Strategy
- Service Design
- Service Transition
- Service Operation
The list price of the course is large (more then 2000 USD), but the IFC (division of World Bank) is subsidising of co-financing the courses. So look for these subsidised courses, which include the official certification exam.
Anyone wanting more info, PM me or post to this forum