Im having a problem with a WG017448 Watchguard unit that when is restarting it fails to load the operative system and restarts on its own over and over again. Could Anyone help me with this issue, Appreciate all kinds of help.
PD: I dont have the unit with me, my client has it in case you ask.
I had the same problem with a similar device (zyxel). The problem occured after i changed some settings on the device to do with logfiles and trying to setup email notification. Right after that my device started rebooting all the time, i didnt even have time to log in and undo the settings i did.
Originally Posted by ivanalecascres
Did you change any settings shortly before this problem occured?
I solved my issue by hard resetting my device and luckily i had an image of the previous settings as a backup, which saved me alot of time having to reconfigure everything from the start.
Try to hard reset the device, and see if the problem still persists.
Well as I said, i dont have the unit with me, my customer has it but i guess they did make some changes before they restarted the Watchguard.
Originally Posted by instronics
the thing with this brand is that every time you make a change you have to reboot. I dont know either if they made a backup of the previous configuration before they reboot the unit so I guess I have nothing in case they didnt.
Any other suggestions?
Yes, reset the device, and reconfigure it. Once you have it configured to a satisfactory setting, make a backup of the rom.