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    Just as an update ( i hate open ended posts)... ...

    Just as an update ( i hate open ended posts)...

    I changed his password, scoured his system, updated all his stuff, etc. It now seems to be working fine. He is now getting his emails and they are...
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    Thanks for the info. I have changed his password...

    Thanks for the info. I have changed his password (his previous one was password if you can belive it.) He insists that he had not deleted anything. I checked his acct and nothing seems out of the...
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    Nihil, I found another of your posts with a link...

    Nihil, I found another of your posts with a link to hijackthis.de
    great website...everything came back as safe.
    maybe he messed around with the settings and his email, or spyware, or etc. is set...
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    hijacked...virus...what?

    Not sure if this is the best place to post but if not i am sure you will let me know.
    My father-in-law opened up his email (earthlink) the other day to find his entire inbox deleted. He called...
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    Going from bad to worse. Finally got back to...

    Going from bad to worse. Finally got back to this computer. Someone turned it off and now it will not even boot. It keeps restarting right after the Windows Xp screen. They are just going to buy...
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    Yes i have a copy of the install disk. I ran:...

    Yes i have a copy of the install disk. I ran:
    sfc /scannow
    This is the first time i have run this program. Is something supposed to happen afterward? It ran but i did not see any change or...
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    Trojan Horse Win32/PEPatch.AO

    I need some guidance. Here is the story:
    Win XP 'puter
    missing the explorer.exe file due to ....??? It was causing me to only see the wallpaper at startup. NO icons, NO task bar. This was...
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    To all: It has been fixed. For some reason,...

    To all:
    It has been fixed.
    For some reason, the explorer.exe file was missing. I loaded one from a working 'puter and BAM!. I have the desktop back. WOW you should have seen the updates that...
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    The only thing new that i know of that was done...

    The only thing new that i know of that was done to the box prior to this issue was the SP2 download. There are two computers in the house on the same wireless system. The other computer had the...
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    your right, it did not work. i will try to get...

    your right, it did not work.
    i will try to get a hold of XP install CD and go from there.

    My thanks to all who have tried to help resolve. I will keep everyone updated.
    Len
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    HJT - all entries deleted based on suggestions...

    HJT - all entries deleted based on suggestions herein.

    Cannot find C:\I389 (or I386)

    Cannot find control panel through task manager or manually searching c: drive.

    kellys-korner tweak also...
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    sorry forgot an 's' - ...

    sorry forgot an 's' - www.kellys-korner-xp.com/xp_tweaks.htm look for Number 195.
    It is a Dell. I will try your suggestions regarding the properties.
    as far as the sfc /scannow - they cannot...
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    I also found this as a possible solution. before...

    I also found this as a possible solution. before i try it i would like to get your opinions.
    www.kelly-korner-xp.com/xp_tweaks.htm
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    i will try the indirect route: ...

    i will try the indirect route: C:\windows\system32\control.exe
    This does not work:
    <Task Manager>
    <New Task>
    Control Panel

    Then "enter"

    Thanks for the info from HJT. I will get rid of...
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    This is the error message when trying to validate...

    This is the error message when trying to validate windows.
    "The product key could not be updated on your computer. This may be due to technical difficulties or network connectivity. "
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    Nihil, It does have the COA sticker. I followed...

    Nihil,
    It does have the COA sticker. I followed the link and entered the hash code. It would not take. Something wrong with the server or something. it said to try again later.
    It is as service...
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    I figured as much about the system recovery disk....

    I figured as much about the system recovery disk.
    Linenoise - yes all users get the blank blue screen. I will check your suggestions and see what happens.
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    Nihil, Yep - even tried the admin acct. still...

    Nihil,
    Yep - even tried the admin acct. still nothing

    Westin,
    explorer.exe does nothing when i try it. unfortunately, we cannot find the install disk.
    You think I could burn a recovery disk at...
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    Not sure about the homeland security build. but i...

    Not sure about the homeland security build. but i doubt it. according to the owner, it has been working fine until this week.
    I will run hijack this on it and see what i find. i will keep you...
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    Yes. I can run the task manager and run new...

    Yes. I can run the task manager and run new tasks. But i did try to run internet explorer and it would not connect to the internet. But i only did it once. i can try it again tomorrow. I am not at...
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    Blank blue screen after sign on screen

    Alright, I am at a loss.
    Here is the issue:
    (Windows XP)
    Turn on 'puter
    Watch Windows page load (stare at blue scroll do its thing).
    Select appropiate user and enter respective password.
    Then...
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    We have a really nice warning page that pops up...

    We have a really nice warning page that pops up on the screen when you have tried to access something not exactly "business" related. I have figured out that it is name and content based. Certain...
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    Actually, all this (previous posts) was prompted...

    Actually, all this (previous posts) was prompted by my email aco**** auto-sending several emails to the same 6-8 people with the same content. Some of which was over a year old. After the great...
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    Thanks. your tao is much appreciated. :) I was...

    Thanks.
    your tao is much appreciated. :)
    I was along the same pattern of thought.
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    virus trick??? or hopeful n00b??

    I was passing on the wonderful aspects of this great website when discussions at work started up about email. A co-worker sent me the following. I am not sure if it holds water and wanted to get...
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