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    True True I will look into maybe sending out...

    True True

    I will look into maybe sending out say SP2 + SP3 with our software. Im not usre of the legal implications though.
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    That is exactly right Nihil - People dont patch...

    That is exactly right Nihil - People dont patch their OS because they will use there monthly cap up. I know witht he blaster or sasser (the one which shutsdown) can be stopped by patching windows.
    ...
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    Well even after all those comments, we have a...

    Well even after all those comments, we have a number of malware cases pending at the moment and now one of the 3rd level technichans has asked for a HJT log.

    One person says no cant use it, the...
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    Yes I know it is a valid tool but I suppose from...

    Yes I know it is a valid tool but I suppose from managements perspective is that, how can I ask for a Hijackthis log. The customer will see trend and would say to himself, why dont I jsut buy Trend?
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    Nihil - Hijack this is now part of Trend Micro,...

    Nihil - Hijack this is now part of Trend Micro, you are not allowed to use it.

    ...
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    Thank you for your contribution. Take this...

    Thank you for your contribution.

    Take this into account for my part.

    I get calls like this all day however I am NOT allowed to use third party programs as you described above and only use the...
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