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Hmmmm,

It looks like some sort of unexpected shutdown?

http://www.windowsnetworking.com/articles_tutorials/Disable-Shutdown-Event-Tracker-Windows-2003.html

It should be 1074 if it were a...

I can certainly support what IKnowNot has said, as I have had the same experience, only with Outlook and Outlook Express in my cases.

The mail should still be on the server, but there will be no...

If you can't find deleted e-mails, check that he hasn't moved them into another folder, or even archived them ;)