March 6th, 2002, 10:21 PM
Norton install issue
I recently decided that I needed to rebuild my w2k box. The install wiped the windows files but not data files (surprised me I had prepared for a HD format). I needed to reinstall Norton Antivirus (purchased via download 12/01). I contact Norton digtial subscriber service and got the download again. Part of the process involved getting the demo for installation and then a live update should verify my license. Live update refuses to install -past demo period. I have been directed to contact Norton tech support. Which I will do but, I have sometime while I'm in the office and thought I'd check with the experts. Does anyone have a workaround for this?