Almost ever XP OS that I know of isn't very compatable with alot of software. M$ "claims" that this is only a problem with old software but it is a very bad flaw that leave many of its users disapointed. I got XP and even some of the freebie software that came with had problems intil I found something that helped and now it isn't much of a big deal!
Just open the windows explorer folder then right click the file so you can choose properties, and then hit the compatability tab. After that hit run this program in compatablility for "drop down a OS intil you find one that works better" then install. Hey it beats crashing and you know M$ does that as a hobby.