There's this friend of mine who got his account at hotmail cracked (I always thought that was kinda difficult) and now somebody is using his account to send annoying emails to other people and using it in MSN messenger... what this annoying subject is doing is getting close to criminal, it's almost like stealing someone's identity...

Could anybody tell me what actions should be taken either to get the accoun back or get it deleted. Sending emails to abuse@hotmail.com has only given automated responses...

Thank you all