nortons antivirus 2002
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Thread: nortons antivirus 2002

  1. #1
    Junior Member
    Join Date
    Feb 2002
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    18

    nortons antivirus 2002

    I resently installed a new version of nortons antivirus 2002 protection. this wasn't an upgrade this was a clean install. I am receiveing a message (subscription service not installed) which means I cant DL the defs. so I reinstalled nortons antivirus to correct this problem, but no luck. What to do, what to do?

    windows 2000 pro is my OS.
    [glowpurple]Ctrl Alt Delete is the answer to lifes problems.[/glowpurple]

  2. #2
    Member
    Join Date
    Jul 2002
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    83
    you could call Symantec tech support or try e-mailing them thats what i would do first probably.

  3. #3
    Junior Member
    Join Date
    Feb 2002
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    18
    yeah they'll just tell me to reinstall the program. Im thinking it might be a virus that attacks your virus protection or just doesnt allow it to load.
    [glowpurple]Ctrl Alt Delete is the answer to lifes problems.[/glowpurple]

  4. #4
    Senior Member faust's Avatar
    Join Date
    Oct 2001
    Location
    Chicagoland/Murphysboro
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    105
    More then likely your old norton subscription info is still present. The best way is to manually remove norton, reinstall 2002 and then try again. Rnav.exe is a tool to help manually remove Norton.

    you can try to manually install the updated definitions. That may kick start the subscription service. symantec downloads

    More then likely your old norton subscription info is still present. The best way is to manually remove norton, reinstall 2002 and then try again. Rnav.exe is a tool to help manually remove Norton.

    you can try to manually install the updated definitions. That may kick start the subscription service. symantec downloads

  5. #5
    TechieChick
    Guest
    Might not be a bad idea to run an onnline scan first to see if you have a virus. You can do it at TrendMicro or download F-PROT with the latest definitions.

  6. #6
    More then likely your old norton subscription info is still present. The best way is to manually remove norton, reinstall 2002 and then try again. Rnav.exe is a tool to help manually remove Norton.

    you can try to manually install the updated definitions. That may kick start the subscription service. symantec downloads

    More then likely your old norton subscription info is still present. The best way is to manually remove norton, reinstall 2002 and then try again. Rnav.exe is a tool to help manually remove Norton.

    you can try to manually install the updated definitions. That may kick start the subscription service. symantec downloads

  7. #7
    Junior Member
    Join Date
    Feb 2002
    Posts
    18

    It works

    thank you all this helped out alot. I was able to uninstall it completely and when i reinstalled norton it worked correctly. I guess norton 2001 was still in the dir. I ran Rnav.exe and it turned out great. Ill leave the program here so anyone who has this problem can DL it here.
    [glowpurple]Ctrl Alt Delete is the answer to lifes problems.[/glowpurple]

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