Microtek's techical assistance policy
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Thread: Microtek's techical assistance policy

  1. #1
    Join Date
    Sep 2002

    Talking Microtek's techical assistance policy

    On Microtek's technical support page is the following quote...

    In an effort to provide prompt and efficient technical support to our customers, Microtek technical advisors cannot respond to messages or fax requests for technical support assistance.
    This is definitely what I call technical support at it's best!

  2. #2
    Let me guess, their technical support is pay by call service? I'm sure if you provide payment with the fax or e-mail they would be able to assist you.

  3. #3

    Wow helpful...

    Next they'll be telling you

    "We didn't say that fix your phone; you may buy a tech support phone for $50.00"
    Gen. A

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