September 27th, 2002, 02:20 PM
Microtek's techical assistance policy
On Microtek's technical support page is the following quote...
This is definitely what I call technical support at it's best!
In an effort to provide prompt and efficient technical support to our customers, Microtek technical advisors cannot respond to messages or fax requests for technical support assistance.
September 27th, 2002, 04:15 PM
Let me guess, their technical support is pay by call service? I'm sure if you provide payment with the fax or e-mail they would be able to assist you.
September 27th, 2002, 04:23 PM
Next they'll be telling you
"We didn't say that fix your phone; you may buy a tech support phone for $50.00"