Ok I got this problem, on msn there is a thing called remote assistance and I know you guys know what is that but for the people that dont know is what lets you get in your friends computer to do something.... well thats what im trying to do but in msn only people with windows xp can do it and I have windows me and my friend has XP and he has a problem that he doesnt know how to do it and he needs my help we tried many times so I can connect inside his computer but the message said "The invitation from */\/\aX* to start using Remote Assistance is declined. You need to upgrade to Windows XP to use this feature." so my question is, is there another way to connect to my friends computer instead of using msn? can i download like a program or something as easy as the remote assistance in msn?

Please help

Thank you