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Thread: pre installed software

  1. #1
    Junior Member
    Join Date
    Dec 2002

    pre installed software

    hi there

    i recently had a pwsteal prog on my computer which i sorted with the help from symantec...but due to this experence i want to "clean" my computer so to speak and was wondering that.......
    my pc comes with windows etc preinstalled (sort of "hidin" im lead to beleive)so i have the option of takin my computer back to its "factory seting" by using its recovery disk(literally wiping everything and taking it back to the "day it was first bought")if i have any trojans/virus on my computer will this eliminate them all ????

    as i cannot format c: cos i havent got any software (other than games etc) to reinstall
    damn prebuilt comet pcs

    all help will be welcomed


  2. #2
    Senior Member
    Join Date
    Jul 2001
    I once worked for Compaq providing technical support to customers who called 1-800-ok-compaq (or something close to that). Compaqs of the time came w/a quick restore disk that would format the HD and return it to out of the box condition. Prior to doing this I would recomend building a boot disk (or disks depending on OS) be sure to include CD support on the disk -incase you need to restart the restore.

    If your system does not format the drive make the boot disk (described above) and do format c: /u
    /u does an unconditional format (on w9* systems) not sure if it has an effect on w2k or XP.

    Note -if you do not have an OS disk do not do the above -it will turn your system into a nice paper weight.

    If you are concerned about a trojan or virus I would recommend updating the Virus files and doing several scans until everything comes back clean.

    m$ OEM release use to create an ..\options\cabs directory in which the entire install file was kept along with setup -it was a place from which you could reinstall the OS.

    Hope that helps.

    If you spend more on coffee than on IT security, you will be hacked. What\'s more, you deserve to be hacked.
    -- former White House cybersecurity adviser Richard Clarke

  3. #3
    Junior Member
    Join Date
    Dec 2002
    thanks for the advice

    i have updated my antivirus and ran it several times and it finds nothing...but just wanna start again but be alot more carefull were i download programs from next time....

    again thanks for ur help


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