pre installed software
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Thread: pre installed software

  1. #1
    Junior Member
    Join Date
    Dec 2002
    Posts
    28

    pre installed software

    hi there

    i recently had a pwsteal prog on my computer which i sorted with the help from symantec...but due to this experence i want to "clean" my computer so to speak and was wondering that.......
    my pc comes with windows etc preinstalled (sort of "hidin" im lead to beleive)so i have the option of takin my computer back to its "factory seting" by using its recovery disk(literally wiping everything and taking it back to the "day it was first bought")if i have any trojans/virus on my computer will this eliminate them all ????

    as i cannot format c: cos i havent got any software (other than games etc) to reinstall
    damn prebuilt comet pcs

    all help will be welcomed

    waterboy

  2. #2
    Senior Member
    Join Date
    Jul 2001
    Posts
    420
    I once worked for Compaq providing technical support to customers who called 1-800-ok-compaq (or something close to that). Compaqs of the time came w/a quick restore disk that would format the HD and return it to out of the box condition. Prior to doing this I would recomend building a boot disk (or disks depending on OS) be sure to include CD support on the disk -incase you need to restart the restore.

    If your system does not format the drive make the boot disk (described above) and do format c: /u
    /u does an unconditional format (on w9* systems) not sure if it has an effect on w2k or XP.

    Note -if you do not have an OS disk do not do the above -it will turn your system into a nice paper weight.

    If you are concerned about a trojan or virus I would recommend updating the Virus files and doing several scans until everything comes back clean.

    m$ OEM release use to create an ..\options\cabs directory in which the entire install file was kept along with setup -it was a place from which you could reinstall the OS.

    Hope that helps.

    Cheers,
    -D
    If you spend more on coffee than on IT security, you will be hacked. What\'s more, you deserve to be hacked.
    -- former White House cybersecurity adviser Richard Clarke

  3. #3
    Junior Member
    Join Date
    Dec 2002
    Posts
    28
    thanks for the advice

    i have updated my antivirus and ran it several times and it finds nothing...but just wanna start again but be alot more carefull were i download programs from next time....

    again thanks for ur help

    waterboy

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