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January 28th, 2003 04:02 PM
#1
Company Keeps Calling 911
Company Keeps Calling 911
Hey everybody
I work for a large staffing company (this is besides the point)
We have a problem, whenever someone Calls Deli (India) the Board switches their call to 911. The employee calling Deli never hears the 911 operator as there call is patched through to the International etc
I guess that the switch is making a separate connection for 911 as well as the India call
In order to make a International call you must first Dial the International Code (00 I think) and then the Nations Code, then the City code, etc
When Calling Deli, 911 is dialed (in the middle of the number)- this seems to be confusing the Switching network
Are there any solutions that anyone may know about?
yeah, I\'m gonna need that by friday...

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January 28th, 2003 04:22 PM
#2
Hi,
Normally in a switch or PABX there are routing tables, like the ones you can have on a router, or a your computer. Can you look up somewhere if your 911 is linked to the Deli number ?
Or you delete the 911 (Emergency) in the international routing tables. I assume 911 is only zonal or interzonal. Emergency here for example 101 or 112 on mobile.
Greetz,
Tampa,
What is the land and area code their calling ? Behind the 00...
Greetz,
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