Ladies, gentlemen-- good afternoon. (It is, afterall, afternoon where I am.)

A little about me: I know more about computers than the average co-worker here at the very small office where I work, thus I have become the defacto "sysadmin" despite my serious lack of qualifications. Yikes.

So in addition to a warm "hello!" to all you here in cyberspace, I am also looking for the following:

[list=1][*]A nice empathetic "I feel your pain"[*]Some pointers on where to start[*]some words of wisdom[/list=1]

Thank you all for your time. Good day!