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Thread: XP pro shutting down by itself, no user intervention possible?

  1. #1
    Senior Member
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    XP pro shutting down by itself, no user intervention possible?

    i was using my xp pro box tonite, just surfin the net and stuff like that when i got this popup box from the OS saying that nt authority\system has authorised a system shutdown, then about aminute later the computer shuts down for no reason at all, why would this happen?

    i have some of the XP log files but im not really sure what it means

    Event Type: Error
    Event Source: Userenv
    Event Category: None
    Event ID: 1512
    Date: 14/06/2003
    Time: 7:55:23 PM
    User: NT AUTHORITY\SYSTEM
    Computer: PHROSTY-BOI-WIN
    Description:
    Windows cannot unload your registry file. The memory used by the registry has not been freed. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. If this problem persists, contact your administrator.

    DETAIL - Insufficient system resources exist to complete the requested service.

    i dont know what to make of it, before this happened i also got another error from some windows part:

    Event Type: Error
    Event Source: Winlogon
    Event Category: None
    Event ID: 1015
    Date: 14/06/2003
    Time: 7:54:22 PM
    User: N/A
    Computer: PHROSTY-BOI-WIN
    Description:
    A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code c0000006. The machine must now be restarted.

    ive never had this happen to me before and have been considering a format of this machine for a while to start ona fresh new install, is this a good sign that i should be formatting soon?

  2. #2
    Regal Making Handler
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    I'm not sure what is causing your problems but xp by default will reboot when it encounters a problem. You can prevent this occuring by rightclicking on your desktop my computer icon. Then go to properties, under the avanced tab click startup and recovery settings button. Uncheck the restart check box in the system recovery section

    If you look at the event viewer whilst connected to the internet and double click an event then click the hyperlink in the dialogbox that appears you may find some more info about the problems you are having.

    Xp doesn't like being re-installed,you may have to reactivate the os if you go0 down this road.

  3. #3
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    no its not like that type of reboot, this was like the type of message that you can send across a network, i wish i coulda got a screenie of it to better explain myself, it actually counted down from 60 secs like it was initiated by an admin or something, but im the only admin on the computer and i have AV and firewall, maybe it was just a freak system error?

  4. #4
    Macht Nicht Aus moxnix's Avatar
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    DETAIL - Insufficient system resources exist to complete the requested service.
    Sounds to me like you ran out of memory. All your ram was in use and it didn't have anymore resourses.
    But, I could be way off too.
    \"Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, Champagne in one hand - strawberries in the other, body thoroughly used up, totally worn out and screaming WOO HOO - What a Ride!\"
    Author Unknown

  5. #5
    str34m3r
    Guest
    I found a question/answer relating to a similar problem in Windows 2000, though it seems that the user here had a much worse case of what you're seeing. Windows 2000 and XP are similar enough behind the gui that this might pertain to your situation. Do you have all your patches up to date? Had you installed any new patches shortly before this reboot occurred?

    https://lists.aas.duke.edu/pipermail...ay/000668.html
    https://lists.aas.duke.edu/pipermail...ay/000669.html

    Edit: The reason I'm focusing on the second log entry is that it appears that the sudden shutdown of the system caused the first entry to appear. Therefore I'm betting that the log entry about the registry not being freed is a symptom, not the real problem. The following webpage might also prove useful if you're not fully patched.

    http://www.immunitysec.com/downloads/plonk.txt

  6. #6
    Senior Member
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    moxnix, you have a very good point there, i remember that someone told me that a mag i read a while back said that with XP pro you can set your swapfile as low as 128 meg fixed size, tried it with no problems, but now that this has happened i've set it back to 512 fixed value, aybe it was a lack of 'virtual' memory that made it unhappy

    BTW i have 512meg actual RAM in the system

  7. #7
    Senior Member
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    Shutdown

    You may have a bad fan on the CPU or a Power supply fan
    that has died....
    99% of my XP shutdowns are usually that...
    I even had one that the CPU fan from the motherboard
    MFG was not big enough....

    Time for a new fan for the CPU or a new Power Supply
    Franklin Werren at www.bagpipes.net
    Yes I do play the Bagpipes!

    And learning to Play the Bugle

  8. #8
    Senior Member
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    Dear you were knocked by the following tool

    RPCNUKE by Lion find it at www.immunitysec.com or at packetstormsecurity.nl
    to avoid this turn off NetBios Over TCP

    or

    Just a power failure

    warl0ck7
    .::No Remorse::.

  9. #9
    Junior Member
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    Event Type: Error
    Event Source: Winlogon
    Event Category: None
    Event ID: 1015
    Date: 14/06/2003
    Time: 7:54:22 PM
    User: N/A
    Computer: PHROSTY-BOI-WIN
    Description:
    A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code c0000006. The machine must now be restarted.

    lsass.exe is part of the Windows 2000 & Windows XP Kernel... If ANY of your Kernel processes fail, your system will have to be rebooted or it becomes unstable...XP detects this, and restarts the system automatically if necessary... This is an extremely good option that should not be turned off... If you do, and this happens again, you risk losing ANYTHING that has not been saved... Most likely this is something that will not happen again... If it does you may need to repair your system... If you need to do this, boot using the XP cd and choose to repair windows... once it is working correctly, use the backup utility to create a backup and an ASR (Automated System Recovery) disk.

  10. #10
    Senior Member
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    DRJ Dear lsass is not a part of Windows NT kernel read below to gain more information

    1. LSASS is Local Security Accounts Manager,it maintains the SAM and the LSA policy.
    2. LSASS cannot be terminated just like that.(kill from NTRESKIT Needed)
    3. Something weird is happening on the machine or just a motherboard problem

    [shadow] warl0ck7
    .::No Remorse::.
    [/shadow]

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