Thread: Usb
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August 13th, 2003, 07:51 AM
#1
Member
Usb
Dear Ones:
I buyed a new USB Modem and whenever i plug the usb modem the system is restarted the os is windows 2k advance server, with pIII 1.3 Ghz, 128 mbram, 40 gb hdd, intel Mother board, please advice
regards
prem
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August 13th, 2003, 07:55 AM
#2
Senior Member
so as soon as it's plugged in, the system restarts?
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August 13th, 2003, 08:00 AM
#3
Member
Yah as soon as its plugged in , the system restarts
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August 13th, 2003, 08:01 AM
#4
Senior Member
hmmmm... this may sound kooky, but try installing the drivers first maybe
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August 13th, 2003, 10:08 AM
#5
Try what Plastic suggested. Install the drivers first then plug it in. If it still reboots your computer it's probably broken and you need to return it.
Oliver's Law:
Experience is something you don't get until just after you need it.
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August 13th, 2003, 11:28 AM
#6
This looks likely to be broken hardware to me.
It is extremely unlikely to be a driver problem with the modem - if Windows doesn't like what it sees then it will prompt you for the appropriate drivers.
Check the USB slot itself is OK - i.e. plug any other USB device into it (mouse, scanner, whatever), to check it isn't a hardware/software problem on your PC/mobo.
Do you have any other USB devices attached to your PC?
If not check that the USB drivers for your mobo itself are up to date.
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August 13th, 2003, 11:52 AM
#7
Member
All drivers are uptodate and when i connect my didgital camera there is no problem,
note :- the modem is a CDMA phone
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August 13th, 2003, 04:35 PM
#8
Member
Do you have another usb cable? I would try using that. it may or may not do anything
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August 14th, 2003, 01:02 PM
#9
Member
two usb ports and plugging in both make system to restart
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August 14th, 2003, 01:13 PM
#10
is that modem supposed to work with that windows system? there could be a compliance problem. Try it on another computer to see if it does the same thing. If it does, return in and get a new one.
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