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December 16th, 2003, 01:00 PM
#1
Junior Member
help
the computer automatically restarts after windows has loaded and i don't know how to stop it. the "-" key and some of the other keys don't work too. i'm using windows XP. please help. thanks.
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December 16th, 2003, 01:11 PM
#2
Is it rebooting after a fresh install or did this just start? What was the last item you installed? Have you tried booting into safe mode and doing a virus check, installed software check, system check? Do any errors appear before it reboots?
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December 16th, 2003, 01:43 PM
#3
Junior Member
the laptop was actually on dial-up then my friend linked it up to broadband. she suspects that maybe the antivirus software was not strong enough for broadband. other that=n that nothing was installed. no errors appear before it reboots. and going to the safe mode does not help.
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December 16th, 2003, 03:52 PM
#4
What Antivirus are you using and how do you handle the updates?
Cheers:
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