So I believe this is my third forum started over eTrust Antivirus. Man, do I miss Norton...

Okay, anyone out there know how to make heads or tails of the antivirus event log? I sure don't! It gives you an error message and doesn't tell you why it happened or what to do about it. And unlike event IDs in Windows, where you can simply look an event ID up on a Google search, etrust Antivirus log event explanations are nowhere to be found! Surely there must be a way to handle this other than hollering at tech support about every single error I get. For example, here is one of the many errors I'm looking at right now:


Job Service


Scan job ( C Drive ) had the following results: [File Cure Error: 20]

...and that's all I have to work with. Anyone have some experience with eTrust Antivirus/Inoculate? Is there anything I can do to figure out what this and the dozens of other error logs actually mean?