February 3rd, 2004, 08:39 PM
Printing Issue (Could Be Permissions)
I am having this issue where only the Administrators and the Power Users can print, but the Users cannot. What folders should I check the permissions in to see if this could be the problem.
It is a Win2K machine and connected via USB.
The Problem: User prints, item shows up in que and then dissapears from que without actually printing.
February 3rd, 2004, 08:56 PM
I know that you can set permissions on your network printers.
You do this the same way as you would with files. right click on printer, properties, security, etc.
Not sure about local printers... its been a while since I've used any printer that wasn't on the network.
Sure enough, I just checked. You can do this with local printers too. Just add the groups to the permissions. Make sure you give a couple people authority to control it... or else, when a print job gets stuck... they're going to call the admin to delete it from queue. A real pain in the a$$....
I just removed myself from a printer permission too... my job doesn't go to the queue... it just comes up with an access denied....
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February 3rd, 2004, 09:04 PM
Would the perms for the print spooler be at issue? I spoke with some Win colleagues and they had a few suggestions:
- pause the printer itself and see where the spooled job is
- could be local perms of the printer spool for the computer
- check event viewer application log/system log for errors
If I/they think of anything, I'll let ya know.
February 3rd, 2004, 09:08 PM
Thank you, that was the first thing I tried.
There was an issue reported in the error log, I will write it down next time I get over there.
February 3rd, 2004, 11:06 PM