We've published a Spyware Guide on Intranet Journal that covers the basics of identifying, removing and preventing spyware, adware, and pestware in general.

The guide seems to have gotten interest from IT departments at some corporations and universities, who link to it as a way to provide basic, non-technical spyware information to end users.

I wanted to share it with those who might be interested in using it in a similar fashion:
http://www.intranetjournal.com/spyware/