Just got my son a new computer with XP. Needless to say I still have my 98 and have no intention of getting XP so this problem has left me a bit miffed. Everytime my son gets online, he is at 26.4bps. I have used the XP help files and nothing worked. I checked the moden, modem speed, I used the same cord that mine uses, so I know it is not that. I used a jack my husband has and his works, so it wasn't that. Reinstalled the modem. No line interferece, no static. Basically, I have done everything that I can think of and have run out of options. How hard can this be?!?!?!?! I also looked in the archives and didn't see this question, so I think I am safe. Anyone?