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June 23rd, 2004, 12:50 AM
#1
Junior Member
help with smartsearch
Have used Hijack to get list of file but dosnt match any list I find. So I will post Hijack list. Help
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.100/search.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.100/search.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://69.31.79.100/search.php
O1 - Hosts: 213.159.117.235 auto.search.msn.com
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKLM\..\Run: [NetSpyrotector] C:\Program Files\NetSpyProtector\NetSpyProtector.Exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Radio@Netscape] C:\Program Files\Radio@Netscape\Radio@Netscape.exe
O4 - Startup: radio@netscape.lnk = C:\Program Files\Radio@Netscape Plus\Program\radio@netscape.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Tornado 21 - http://download.games.yahoo.com/game.../y/t21t0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/game...ts/y/jt0_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/game...s/y/dot7_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/game...ts/y/ot0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/game...ts/y/st2_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/game...ts/y/wt0_x.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - its:mhtml:file://c:\MAIN.MHT!http://213.159.117.237:4000/buka.chm::/x.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.31.79.100/winsearchie32.ch...searchie32.exe
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://jcsg-video2.sdsc.edu/activex/AxisCamControl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O18 - Protocol hijack: about - {53B95211-7D77-11D2-9F81-00104B107C96}
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June 23rd, 2004, 12:58 AM
#2
Senior Member
I'm sorry? I'm guessing that....you're infected with smartsearch.
Have you run Adaware and Spybot Search & Destroy?
Mama always said, keep your virus definitions up to date.
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June 23rd, 2004, 01:29 AM
#3
I'm sorry? I'm guessing that....you're infected with smartsearch.
Umm, yeah.
We really need to see the top part of the log before a correct and proper diagnosis can be given...
And Adaware and Spybot don't kill this quite yet. Try CWShredder. Run that and fix everything it finds.
Then repost a new log (hidden), and we can clean up the rest.
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June 23rd, 2004, 02:49 AM
#4
Junior Member
did what you asked
did what you asked and included new list
Logfile of HijackThis v1.97.7
Scan saved at 5:59:39 PM, on 6/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\TPPALDR.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\AOL Companion\companion.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://69.31.79.100/search.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://69.31.79.100/search.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.31.79.100/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://69.31.79.100/search.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://69.31.79.100/search.php
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKLM\..\Run: [NetSpyrotector] C:\Program Files\NetSpyProtector\NetSpyProtector.Exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Radio@Netscape] C:\Program Files\Radio@Netscape\Radio@Netscape.exe
O4 - Startup: radio@netscape.lnk = C:\Program Files\Radio@Netscape Plus\Program\radio@netscape.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O10 - Broken Internet access because of LSP provider 'spsublsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Tornado 21 - http://download.games.yahoo.com/game.../y/t21t0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/game...ts/y/jt0_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/game...s/y/dot7_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/game...ts/y/ot0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/potc_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/game...ts/y/st2_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/game...ts/y/wt0_x.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - its:mhtml:file://c:\MAIN.MHT!http://213.159.117.237:4000/buka.chm::/x.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.31.79.100/winsearchie32.ch...searchie32.exe
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://jcsg-video2.sdsc.edu/activex/AxisCamControl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O18 - Protocol hijack: about - {53B95211-7D77-11D2-9F81-00104B107C96}
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June 23rd, 2004, 03:00 AM
#5
I have read about this I heard that it will usually freeze or does not register with most of the spyware removal tools i.e. spybot - adaware.
goovicus was right:
Try CWShredder. Run that and fix everything it finds
but I would say to take it a step further and run CWShredder in safe-mode. That should fix your problem.
If this doesn't work you can always go to the registry.
- MilitantEidolon
Yeah thats right........I said It!
Ultimately everyone will have their own opinion--this is mine.
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June 23rd, 2004, 03:13 AM
#6
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June 23rd, 2004, 03:22 AM
#7
run CWShredder in safe-mode
Good advice, because it's still there. Make sure all other windows and browsers are closed, or else the fixes won't work.
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June 23rd, 2004, 04:50 AM
#8
you will need to turn it off from the task manager| processes find it and kill it. Next Run CWshreader. tell shreader to remove it. Next if you are running windows XP turn off system restore because it is now infected too. Change your default page on IE back to what you want it to be. and search out any smartsearch enteries left in the registry. Best bet is to run a google search for the hijacker you have and see how to manually remove it. Just in case CWshreader doesnt remove it. after you fix it dont ever use IE again switch to Firefox. LOL
Most problems can be solved by using Google. Use it before you use us.
S25vd2xlZGdlIGlzIHBvd2VyIQ
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June 23rd, 2004, 05:03 AM
#9
Member
I'm surprised anyone comes to this site, since the typical answer seems to be google!
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June 23rd, 2004, 05:40 AM
#10
you will need to turn it off from the task manager| processes find it and kill it. Next Run CWshreader. tell shreader to remove it.
I'm sorry, I didn't know CWS ran as a service. If I would have know that, the last 200 or so times I have instructed users on how to remove it, I would have done it differently.
after you fix it dont ever use IE again switch to Firefox. LOL
That really doesn't help matters much. With all due respect, your advice is irresponsible and incorrect.
Most problems can be solved by using Google. Use it before you use us.
Unfortunately, most people that get infected are not comfortable with their systems, know little of security, and this is their first attempt at a "do-it-yourself" type of fix, and I will gladly help anyone out that is confused and frustrated by their systems. All they need is a little reassurance and guidance, and a little advice about properly securing their systems. Maybe they will even be encouraged to learn a little more.
So if this isn't a place to learn and seek help, then what is it?
Yeah, the negs are mine...don't take this wrong, but bite me.
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