IT Helpdesk
Results 1 to 4 of 4

Thread: IT Helpdesk

  1. #1
    0_o Mastermind keezel's Avatar
    Join Date
    Jun 2003

    IT Helpdesk

    Odds are these have been posted in here before, but I don't think it has been recently at least... Please correct me if I'm wrong. Anyway, I thought this was awesome and worthy of posting.
    When you call us to have your computer moved, be sure to leave it buried under half a ton of postcards, baby pictures, stuffed animals, dried flowers, bowling trophies and children's art. We don't have a life, and we find it deeply moving to catch a fleeting glimpse of yours.

    Don't write anything down. Ever. We can play back the error messages from here.

    When an I.T. person says he's coming right over, go for coffee. That way you won't be there when we need your password. It's nothing for us to remember 700 screen saver passwords.

    When you call the help desk, state what you want, not what's keeping you from getting it. We don't need to know that you can't get into your mail because your computer won't power up at all.

    When I.T. support sends you e-mail marked "high priority", delete it at once. We're just testing.

    When an I.T. person is eating lunch at his desk, walk right in and spill your guts right out. We exist only to serve.

    Send urgent email all in uppercase. The mail server picks it up and flags it as a rush delivery.

    When the photocopier doesn't work, call computer support. There's electronics in it.

    When you're getting a NO DIAL TONE message at home, call computer support. We can fix your telephone line from here.

    When you have a dozen old computer screens to get rid of, call computer support. We're collectors.

    When something's wrong with your home PC, dump it on an I.T. person's chair with no name, no phone number and no description of the problem. We love a puzzle.

    When an I.T. person tells you that computer screens don't have cartridges in them, contradict us. We love a good argument.

    When an I.T. person tells you that he'll be there shortly, reply in a scathing tone of voice: "And just how many weeks do you mean by shortly?" THAT motivates us.

    When the printer won't print, re-send the job at least 20 times. Print jobs frequently get sucked into black holes.

    When the printer still won't print after 20 tries, send the job to all 68 printers in the company. One of them is bound to work.

    Don't learn the proper name for anything technical. We know exactly what you mean by "My thingy blew up".

    Don't use on-line help. On-line help is for wimps.

    If the mouse cable keeps knocking down the framed picture of your dog, lift the computer and stuff the cable under it. Mouse cables were designed to have 20kg of computer sitting on top of them.

    If the space bar on your keyboard doesn't work, blame it on the mail upgrade. Keyboards are actually very happy with half a pound of muffin crumbs and nail clippings in them.

    When you get a message saying "Are you sure?" click on that Yes button as fast as you can. Hell, if you weren't sure, you wouldn't be doing it, would you?

    When you find an I.T. person on the phone with his bank, sit uninvited on the corner of his desk and stare at him until he hangs up. We don't have any money to speak of anyway.

    Feel perfectly free to say things like "I don't know nothing about that computer crap". We don't mind at all hearing our area of professional expertise referred to as crap.

    When you need to change the toner cartridge in a printer, call I.T. support - hanging a toner cartridge is an extremely complex task, and Hewlett-Packard recommends, that it be only performed by a professional engineer, with a master's degree in nuclear physics.

    When something's the matter with your computer, ask your secretary to call the help desk. We enjoy the challenge of having to deal with a third party who doesn't know anything about the problem.

    When you receive a 30mb (huge) movie file, send it to everyone as a mail attachment. We've got lots of disk space on that mail server.

    Don't even think of breaking large print jobs down into smaller chunks. Somebody else might get a chance to squeeze a memo into the queue.

    When you lose your car keys, send an email to the entire company. People out in the Co.Mayo branch like to keep abreast of what's going on.

    When you bump into an I.T. person at the grocery store on a Saturday, ask a computer question. We do weekends.

    Don't bother to tell us when you move computers around on your own. Computer names are just a cosmetic feature.

    When you bring your own personal home PC for repair at the office, leave the documentation at home. We'll find all the settings and drivers somewhere.

    We don't mind if you don't speak our language. We love a challenge. - inspired by Cybr1d's rant.

    Customer - Do you speak Spanish

  2. #2
    T3h 1337 N00b kryptonic's Avatar
    Join Date
    Sep 2003
    Seattle, Washington.
    LOL nice post man. Made me laugh.

  3. #3
    0_o Mastermind keezel's Avatar
    Join Date
    Jun 2003
    Lol, I'm just somebody got some enjoyment out of it.

    w00t! Post #500 Baby!

  4. #4
    Senior Member
    Join Date
    Dec 2003
    Pacific Northwest
    Thanks Keezel

    Funny stuff for sure. I really appreciated the ones that dealt with food and other biological products in the keyboard. Some of those get so full of crap and of course the user never knows where it came from.

    Float testing the mouse when they spill their drink is common as well.

    Connection refused, try again later.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts