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September 16th, 2004, 04:05 PM
#1
Senior Member
Genius HR6 USB problems!!! Need help!!
Hi ppl!
I have to say that before i came here i tried EVRYTHING that i could think of to try and install this scanner on XP Pro with SP1.
Iv downloaded the drivers from the site: Hr6a Hr6v2 Hr6x and nothing, non of them work!!!!!
The scanner it self is recognized by XP and i just point the folder were i have the Hr6 drivers and it installs it.
The problem is with the Keyscan and scan utility, it always says: scanner not found iv tried Hr6 USB, Hr6, Hr6 V2 Hr6v2 USB, Hr6x, Hr6x USB i dont know what elso to do
The stupid thing of all, is that once before, with XP i can remember that it worked...i really need to put this to work today and i dont know what else to do.
I did what they said on one read-me file, Umplugged the USB cable, install the setup.exe first, restart the PC, insirt the USB cable, install the driver but nothing
Can anyone help me out?
Thanx alot!
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