Problem:
Neighbour runs Win XP Home, with Symantec NetSec 2004, using AOL as the ISP.
His IE homepage has NOT been changed. BUT .......

Since loading SP2 his system has gone dog slow.

Took two hours to D/L AdAware and SpyBot S+D v1.3 and run them.
Took off 60 baddies, nothing too serious, nothing that explains the slowdown.

He has a 40GB HDD, with 25 GB free, recently de-fragged, and no history of this kind of problem.

Question:
Does anyone know of any conflicts with SP2.[calm down at the back, I'm aware of one or two teething problems with the beastie] specifically the slow down part ?

Any help appreciated.

I know that the removal of SP2 would appear to be the answer, but ..........
If you reckon that removing SP2 WOULD be the answer, please could you say why ?

Ideally, the answer would be along the lines of something that he has forgotten to do.

[I know, I know, he 'forgot' to buy (insert prefered flavour of *nix here)]