October 6th, 2004, 09:05 PM
Windows stops loading
First off this isnt my computer... i am working on it for a friend of family (like I always do) and well they were hacked... they had no administrator password... they got hacked.. and the hacker added the administrator password, I took the Original SAM file and put it into place (from the Repair folder) everything worked fine... then when i restart when I added a password to it the Windows logo showed up... then the screen went blank
After being freakin sick of this computer by now and just wanting to leave, I formated reinstalled windows and all seemed well... installed all the updates... restarted... saw everythin worked, and left...
They restarted the computer and BOOM it did the same thing!! I can get into safe mood but I can not do it in "normal" mood
this does have SP2
This is Windows Xp Home
This computer had sp2 on it for a month, before. WTF IS GOING ON! I can not figure it out? Im starting to think Its internal!
October 6th, 2004, 09:23 PM
This computer already had sp2 on it with no problem its something else
October 6th, 2004, 09:28 PM
had you installed any new software or hardware before the computer crashed????
......when you injected the SAM file you tripd a windows security feature, that is why it did not reboot the first time.....
October 6th, 2004, 09:37 PM
After i injected the sam file it did work but when i restarted it did it
then now that I FORAMTED and its doing again
October 6th, 2004, 09:52 PM
this could very well be, you see when when you power on, your post is ran. but when windows is loading it runs its own little proccess for detecting and setting up hardware. so if it is intearnal you need to get your hands dirty (not litaraly, you better wash them and proply ground yourself).... unplug the computer....
i'm starting to think its internal
well i'm sure you know what to do. but if you need further instruction let me know...
sorry for this post i was under the impresstion that he can't enter into safemode.... my screen reader (yes i am blind) talks a little fast. i just slowed it down so i could understand it better.
October 6th, 2004, 10:44 PM
Could it be hardware? Yep, however, judging by what you have mentioned thus far I don't believe so!
You said it was hacked you formatted and re-installed it worked you added the SP's and then it wouldn't boot into normal. However it could boot into safe mode. That doesn't necessarily indicate a hardware problem.
So I donít believe you're at the stage of jumping in and ripping everything out and changing parts out. You can still boot into safe mode and there are a few things you should try first. Did you install any other programs other than XP, like MS Office, AVís, Spybot, etc.? They could be the source of your woes as well. Conflicts, programs like your AV interfering with boot, etc.
So boot into safe mode and remove all programs you donít absolutely need in startup, to make it work. Clean up the temporary files. Run chkdsk and scan also. Might have a bad sector that's causing the problems but you won't know that without going through the process. Defrag the HDD. Give it the once over and then try a normal boot. Let us know everything that you have done on the software side of this.
And of course there is the possibility of hardware and a software issue happening at the same time. Heat, issues with memory could be surfacing and you can always try and reseat the memory sticks. But if you open it up, check all connections on your ribbon cables, fans, etc.
edit: Here are some other definite possibilities:
When Windows fails to boot it is normally caused by you installing a program or device and it has caused a conflict with one or more other programs. This will no doubt give you plenty of heartaches if you're not certain which program caused Windows to not boot up.
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October 6th, 2004, 10:59 PM
if you say he got hacked then something else that might have happened is the cracker placed some malware in your MBR maybe...or a place that a format doesnt whipe out......if alll the above listed ideas fail i would try low level formating....that way EVERYTHING is gone.and your sure of it
work it harder, make it better, do it faster, makes us stronger
October 6th, 2004, 11:18 PM
Have you tried a logged boot up?
You can investigate the boot.log file to see where it stops?
This might lead you to your problem, it's not a definate, but worth trying!
As hexadecimal suggests, it may be worth re-writting the Master Boot Record (MBR).
Do let us know how you get on, one way or the other. It would be useful to make a note of the steps you've followed so you can post detailed information and as a reference for yourself.
Tip Try to be methodical in your approach. Create a check list and cross them off as you go.
Tomorrow is another day for yesterdays work!
October 6th, 2004, 11:46 PM
It seems you have all the advice you need here...So I have just one quick comment.
About a year ago, I had to format and reinstall XP with SP1 for the company I was working for.
I did everything by the books, but still when I was done and had to restart...the login screen came up and it still had the original user accounts on it. I formated again, and still the same thing. Finally I decided to go with the low level format, and everything worked just fine. I have never seen this since then, but it does seem to indicate that some form of glitch is present.
I am curious, was your partition FAT32 or NTFS? I'm asking this because for various reasons relating to the way NTFS partitions handle the MBR, I believe this only happens on non-NTFS drives...So I would go ahead and try some of the ideas posted here and if that doesn't work
try a low level format...
October 7th, 2004, 12:38 AM
The term "low level format" of today is not what was meant in the past. The old process employed eons ago was on MFM hard drives and somehow the term was carried on. We should actually call it a ďZero FillĒ . And there are numerous tools available for the process.
Clean Disk Security (shareware)
Cyberscrub (15day trial)
If he has a MBR problem, I just wonder what FIXMBR from a recovery console and your XP CD would do?
IDE HARD DRIVES
IDE hard drives can only be properly low-level formatted at the factory. All IDE drives have control information on track 0 or -1 that only the controller can read. This information includes bad track information, head skew factors and zone sector information. Fortunately, all newer hard drives only operate in a translation mode, so we can successfully do a format that could be more properly called a mid-level format. I don't know of any virus that can infect the low-level format installed by the manufacturer
The reason for this is twofold:
1. All hard drives are initially formatted in native mode, and all, except the oldest IDE drives, operate in translation mode. The special tracks containing information specifically for the controller cannot be accessed in translation mode. Even if you could access this information, the BIOS and operating system would not be able to read the hard drive, as they cannot handle Zoned Bit Recording.
2. All computer viruses are programs. They may be Java script, Word Macros, or machine language. They must be run on top of the operating system. The operating system cannot access your IDE hard drives, except when the drives are in translation mode.
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