October 25th, 2004, 06:57 AM
i have that new virus
I recently got that virus that uses a trojan to search for bank account and credit card numbers ( i dont know how!) anyway i have scanned with every scanner i can think of and mcafee picks it up but cant delete it because it says the file is write protected. it has caused some kind of kernal error that keeps locking up my computer! now something called Kernal Fault Check is running... is that good? i think this virus has really got me
p.s. it is a something .gen virus thats all i can tell u sorry... im running XP fully patched on a dell p4 with 384 megs of ram. thanx bye.
October 25th, 2004, 07:17 AM
It is write protected probably because it is running. Go into safe mode and run your AV scanners. Make sure your AV's are updated, or your work is pointless.
October 25th, 2004, 07:19 AM
Check to see if the virus is running in the background, the anti virus might not be able to delete it because its running. ctrl / alt/ del and click processes to see if its there. kill it then run the AV again.
October 25th, 2004, 07:38 AM
k thanx for all your help.
October 25th, 2004, 02:36 PM
just to let you know, i went into safe mode and ran a mcafee virus scan, well it picked up the virus but it is STILL write protected even in safe mode! i also looked under the processes to see if i could kill it but i didnt see it im at my wits end here.... this is very frustrating.
October 25th, 2004, 02:42 PM
In SAFE MODE
1. Locate the file
2. RIGHT mouse click
3. Select <properties>
4. Uncheck the "read only box"
Log on with "Administrator" rights
Then you should be able to delete it
October 25th, 2004, 03:33 PM
ok thanx, i hope that works... i will let u know