October 25th, 2004, 07:12 PM
Microsoft Patch MS04-032 and Acrobat Reader
Has anyone seen issues with Adobe Acrobat reader after installing the Microsoft MS04-032 (840987) patch?
I apologize for not having the version information or specific error messages, but I'd like to start some data correlation as soon as I can.
October 25th, 2004, 09:07 PM
It would be better if you provide you Adobe Acrobat version,
but anyway I have Adobe Acrobat V 220.127.116.11 and i have MS04-032 (840987) update installed i have no problems at all. Both Adobe and Windows work fine.
One more thing. It would really help a lot if you describe your problem.
CISSP, CISM, CISA, SSCP
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October 27th, 2004, 08:15 PM
Sorry for the delay, things have been busy.
Adobe Acrobat 5.05, 6.02 are affected. For the most part, a reboot after installing the patch seems to fix it, but there have been some cases of having to reinstall.
October 27th, 2004, 08:44 PM
I have Adobe 5.05 and the MS patch and have had no problems.
Mind you I probably downloaded the patch with several others and had to reboot afterwards anyway, and I always turn my machines off at night.
What needed reinstalling, the MS patch or Adobe?
October 29th, 2004, 01:30 PM
After some investigation, it looks like several applications, including adobe acrobat reader 5 and 6, and IBM Client Access v 4 do not function after the patch is installed - if the machine is not rebooted. Once the machine reboots, the majority of these problems go away. We have had to reinstall acrobat on a few machines, however.
The patch was originally distributed supressing the reboot, to reduce the interference to business operations.