If none of the above resolves this issue you can attempt to resolve it by registering the
following DLLs using the instructions below:
1. Click "Start," and then click "Run."
2. Type "regsvr32 c:\windows\system\vbscript.dll" (without the quotes). Press Enter.
3. Then type "regsvr32 c:\windows\system\mshtml.dll" (without the quotes). Press Enter.
4. Then type "regsvr32 c:\windows\system\msjava.dll" (without the quotes). Press Enter.
5. Then type "regsvr32 c:\windows\system\jscript.dll" (without the quotes). Press Enter.
6. Then type "regsvr32 c:\windows\system\msxml.dll" (without the quotes). Press Enter.
7. Then type "regsvr32 c:\windows\system\actxprxy.dll" (without the quotes). Press Enter.
8. Then type "regsvr32 c:\windows\system\shdocvw.dll" (without the quotes). Press Enter.
NOTE: The instructions above assume you are running Windows 98 or Windows ME. For Windows 2000 or Windows NT4, change "windows\system" to "winnt\system32." For Windows XP, if you upgraded from Windows NT 4 or Windows 2000 change "windows\system" to "winnt\system32." Change "windows\system" to "windows\system32" if you installed Windows XP using another method. If your operating system is installed on a drive other than "C," change the drive letter in the instructions above to reference your system drive.
Once you have completed the above procedures, please restart your computer and access the
Windows Update site.
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