I work for 2wire home portal router tech support and I am always getting customer's with error msg "Media state disconnected" when I tell them to do ipconfig.I asked several tech's here and they dont know how to resolve that issue.We usually tell our customer that it is a NIC problem.I believe that there is a way on how to deal with that error instead of redirecting our customers to call their computer manufacturer.I get that error message most likely if they are connected using ETHERNET.But sometimes I also get that error using WIRELESS connection.Can someone help me resolve this issue?Thanks in advance!