I am not sure what forum this should go under. I assume "Hardware" due to the fact someone can not install a printer.

Someone is having trouble installing a printer. He get an error saying something to the effect of:

"operation could not be completed. print spooler service not running."

It then asks if you would like to start it. When you click yes, nothing happens.

I did the whole:

1. Click Start, and then click Control Panel.
2. Double-click Administrative Tools, and then click Services.
3. Double-click the Printer Spooler service, and then change the startup type to Automatic. This sets the Spooler service to start automatically when you restart the computer.
4. If you want to start the spooler service immediately, click the Start button under the Service Status field.

When I had him try that, he got the following:

"could not start printer spooler service on local computer error 1068: the dependency service or group failed to start."

I have looked for info on this everywhere and have came up with nothing really.

I am about ot have him try this:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

AO, PLEASE help me!

Thanks.