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Thread: Stuck w/o BIOS password.v.EBay

  1. #1
    Senior Member
    Join Date
    Oct 2001

    Stuck w/o BIOS password.v.EBay

    I am a Computer Technician with a company here in Texas. A

    Dell Latitude CP M233XT

    was brought in.

    The lady said she had bought this off of EBay (eek). Once she recieved it, she found it is pass protected.

    When the computer is turned on, it goes directly to a gray and white
    screen that says


    Checkout 19

    This computer system, #CDMWR**-595b, is protected by a password
    authentication system. You cannot access the data on this computer
    without the correct password.

    Please type in the primary or administrator password and press <Enter>"


    It looks like she got Ebayed! I have tools to get around BIOS passes, but nothing is working with this one. There HAS to be some freaking way around it.

    Blah... I hate Ebay.

    And before you throw red points at me, notice I have been here for a long time. I'm a good person. This is no trick.

    Ideas, anyone???

  2. #2
    Join Date
    Aug 2001
    It looks like you're going to have some soldering to do

    From what I can find, Dell can do it for you (read: get you a master password), but you'll need the previous owner's data, then Dell needs to transfer ownership of the laptop to you, and then they'll help you (if you're lucky).

    If you don't want to deal with Dell, check this out: http://www.dellpassword.net.ms/

  3. #3
    IT Specialist Ghost_25inf's Avatar
    Join Date
    Sep 2001
    Are you telling me resetting the bios wont clear the password?

  4. #4
    Did you try pulling the jumpers out ?
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  5. #5
    Join Date
    Aug 2001
    Apparently, Dells store their BIOS passwords on a separate chip - removing CMOS battery won't help, and there are no jumpers. The "solution" involves soldering directly on that password chip to short the chip - not worth the trouble if you ask me...

    On another note: that laptop has probably been stolen...

    Someone steals the laptop, doesn't have the recovery disk(s) to clean the hard drive and start all over, takes out the hard drive and puts a new one in. Most Dell's don't like that and give the message you are getting... thief puts the laptop on eBay to get rid of it, and you're stuck with it... you call Dell, give them the tag number, and they'll probably tell you that it's been stolen... end of story...

    I would call Dell, and tell them what happened. Give them the serial number - if it's been stolen, they can tell you, and you can tell your customer. If it's not been stolen, try getting the information from the previous owner and have Dell transfer ownership so they can help you...

  6. #6
    Senior Member
    Join Date
    May 2003
    generally people dont get negged just becasue they are new. they get negged becase they ask how to crack a password without giving any relavent info, without any backgrund info and sound shady. And then stumble to answer the simplest of questions. Negative is right, dells are a pain to crack. Have her contact the previous owner and get the password? or atleast transfer info.

    good luck. Oh, and its probably not the best idea to mention your companies name on a web forum. Becasue later if you ever ask any more sensitive work related questions people know where you work and it can get you in toruble.
    Everyone is going to die, I am just as good of a reason as any.


  7. #7
    Join Date
    Apr 2005


    Related to this thread, it is funny I came across one guy asking for the same issue about his Dell Latitude D505.

    I had checked it last two days ago and been working around inside out but did not find anything. I had checked and searched and SWEAT but did not find any informative stuff directly from Dell.com or other source. Not to mention I had downloaded much of the manuals and stuff from their site (PDF).

    I also suspect the guy had stolen it or acquired it legally but the guy seems to be honest, and he is an Aircraft Mechanic getting 10x my salary , so that makes sense on trusting him, huh?

    Anyway, the problem is his wife messed up with the Admin password (CMOS). That is the short story.

    I'll check the link that Negative had given and try it when I get home today and update you if some positive situation happened.

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  8. #8
    Senior Member nihil's Avatar
    Join Date
    Jul 2003
    United Kingdom: Bridlington

    My view is that e-bay should be made illegal in all countries throughout the world

    They are careless scum, and well deserve terminating.............and as a computer tech, I would say to someone who bought off e-bay........"$$%^%^&* OFF" simply because they think that they can get things cheap, pay less, cut corners and so on................

    Yes, I actually know several solutions to the problem, but I will not post them for obvious reasons, nor reveal them because the bitch has to learn not to deal on e-bay

    For those who wish to neg me for my opinion (first amendment right) please post so I do not have to look for you

  9. #9
    rebmeM roineS enilnOitnA steve.milner's Avatar
    Join Date
    Jul 2003
    You could

    A) Speak to Dell.

    If it's stolen inform the police & they will get e-bay involved & go & sort the seller out. You are unikely to get your money back & may have to hand over the laptop.

    B) Sell it back on ebay (sold as is)

    IT, e-commerce, Retail, Programme & Project Management, EPoS, Supply Chain and Logistic Services. Yorkshire. http://www.bigi.uk.com

  10. #10
    Senior Member Maestr0's Avatar
    Join Date
    May 2003
    Dell BIOS backdoors, are created from the service tags. If you have the Service Tag you can get the password, you can also call Dell and give them the SN to get your service tag. This program will calculate the backdoor from the ST.

    \"If computers are to become smart enough to design their own successors, initiating a process that will lead to God-like omniscience after a number of ever swifter passages from one generation of computers to the next, someone is going to have to write the software that gets the process going, and humans have given absolutely no evidence of being able to write such software.\" -Jaron Lanier

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