"Sometimes she will then sometimes she won't...............

[nihil]

Well, the Trend Micro update fiasco is developing nicely

http://www.infoworld.com/article/05/...cropays_1.html

First they were going to pay compemsation..............then retracted, now they are again.

Mind you, in Japan $80 for an engineer would not even cover his lunch

I just have a funny feeling that this one could get interesting..............I guess the IT gurus and corporate lawyers haven't had enough time to build their negligence suits yet?

Trend are now in a predicament..............they have admitted blame, so the head of a senior executive must roll to satisfy honour?

And if anyone is wondering why the new thread it is because this deals with the aftermath and repercussions. Whatever happens now will be setting precedents.............it is no longer "Trend screwed up"

[Egaladeist]

Hi nihil,

Not up on Trend micro...but from what I've read it looks like they're hoping their customers will accept their " good-faith" offer of cost and forgive economic losses...

this might actually work in Japan...but wouldn't have a chance in h@ll if we were talking about almost anywhere else.

Eg

[|3lack|ce]

What we may be seeing here is the beginning of the end of companies standing behind the software they produce. If Trend gets away clean without having to 'make it right' everyone will want to - on the other hand, if Trend gets gutted (as the vultures always want to do - see drug company mass-torts for a prime example) then we will begin to see the 'deniability' clause in EULA's.

Trend made a boo-boo.. Trend made a boo-boo of biblical proportions if the stories I've read on the issue are correct. At the very least they'll lose a huge cross-section of their hard-won user base over this.

Hmmmm... $80/8500yen == $x/300,000,000yen? Based on quick work with a calculator this means Trend has spent $2823529.42 (ok, .4117647058823529411764706 but we round up since it's money ya geeks )... still a drop in the bucket to a multi-billion dollar corporation.

[Egaladeist]

Hi l3lacklce,

That is if these Japanese companies don't take a page out of the US legal system and start suing for losses...then we could be talking real money...lucky for Trend Micro the Japanese are not generally a society bent on suing to recover losses.

Eg

[ZT3000]

Originally posted here by Egaladeist ...lucky for Trend Micro the Japanese are not generally a society bent on suing to recover losses. [/B]

Oh ..They're watching us intently and learning how..

[nihil]

Hey, |3lack|ce

still a drop in the bucket to a multi-billion dollar corporation.

I checked their financials and would have predicted a profit of only $160 Million for this fiscal.

They are too specialist, and too reliant on a single market to be bulletproof

[Tiger Shark]

I think this whole Trend Micro event has given a lot of credence to my _not_ having AV on every desktop. My department would still be cleaning up the mess if we had Trend Micro on every desktop.

99.999% of this stuff can be stopped at the gateways. Had I been using Trend Micro on the gateways I would still have only one box to fix, (my gateways all forward mail to a single gateway box for AV and anti-spam). At the same time that failure at the gateway allows everything to continue except inbound email... We can still inform the customers that we have an email problem because the outbound mail is unaffected by the gateway.

I dunno... maybe I'm just gloating... but my record with the virus issue stands.... One worm in 3+ years brought in via a laptop attached to a domain I have no control over.... Detected by IDS inside the hour, located and shut down within 30 minutes and cleaned/user killed 30 minutes later... It works for me.....

[|3lack|ce]

I checked their financials and would have predicted a profit of only $160 Million for this fiscal.

Ok, let's drop the figures down to something poor guys like me can understand. I have $160. I give you $2 to fix the flat I caused on your bicycle. I can still afford lunch now, can't I?

Unless there comes damages at a much higher rate (punitive or speculative damages - in this case economic damage, mental anguish (yes, those poor IT's out there worried about their crashed systems count), pain and suffering (one guy cut his thumb while opening the case ) etc.) It's all a drop in the bucket. The interest from that 160 million dollar profit alone can pay the 2 mil in actual damages inside of a year, and that's investing conservatively.

[nihil]

|3lack|ce

It is $20 on 160 not $2.............a bit different?

[|3lack|ce]

/me double checks his math. Nope, according to my somewhat dubious calculations given the ratio of $80/8500 it is indeed $2.

Hmmmm... $80/8500yen == $x/300,000,000yen? Based on quick work with a calculator this means Trend has spent $2823529.42 (ok, .4117647058823529411764706 but we round up since it's money ya geeks )...

Or, out of 160,000,000 in profits they had to spend 2,823,529.42. drop the 'millions' for my example and you get 160 bucks to 2 bucks...ok, $2.83 :P