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Thread: Office Problem

  1. #11
    AOs Resident Troll
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    Maybe they are using non MS fonts in thier tables?

    I have seen this occur on WS that have AutoCad installed and they create templates using fonts not available on other WS...

    because it is a shared dir....only 2 users...look for other apps installed that would have custom fonts??

    again ...just thoughts?

    MS and fonts...dont get me started on the hatten font and MS Access

    MLF

    edit>

    my point is...MS Word...and the versions vary.... doesnt read\interput other app fonts well.....
    its only on 2 ws....what do they have in common?? as in non ms apps?

    Are all users on the same MS Word version?

    How people treat you is their karma- how you react is yours-Wayne Dyer

  2. #12
    Senior Member
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    Theres a few Office XP Pros, but most everyone is Office Pro 2003.

    I dont' think its a font problem, because one person starts typing on the document. No one else is using the document. They type a couple pages scroll back up and then everything turns to those boxes. The Font is plain old Arial.

    This all started happening a month or two ago its just been a lot worse lately. No Major changes have taken place.


    Heres an interesting twist to this story I've just learned.

    If they save it to a disk like a Floppy this problem does not occur(at least yet).

    Maybe something in the network is corrupting these files somehow.
    =

  3. #13
    Senior Member
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    Originally posted here by cheyenne1212
    Heres an interesting twist to this story I've just learned.

    If they save it to a disk like a Floppy this problem does not occur(at least yet).

    Maybe something in the network is corrupting these files somehow.
    I would have to say thats the most important piece of information. When you create a new file, it stores it in the temporary files directory. Once you save it somewhere, say, a disk or even somewhere on your local HD, it stores the temp file in the same directory. I would suggest moving the temp directory from the server to their local HD. Theres really no need to have it remote, and it will reduce network traffic some.

  4. #14
    Senior Member nihil's Avatar
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    Hi cheyenne,

    Could you try three tests for me?

    1. Replace the mouse on one machine
    2. Replace the NIC on the other one
    3. Try a known working machine from one of the access points of the problem devices.

    Update/replace all drivers

    I just want to isolate any hardware related possibilities.

    Cheers

  5. #15
    Senior Member
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    Just got down there today.
    Found an option on word that says
    "Store local copy of Files opened on network / removable media"
    I checked that on those computers.

    I'll let you know if that resovled the situation.
    =

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