February 11th, 2006, 09:12 PM
I don't know what to do.
My name is Kyle Johnson, I'm
>43, work at Goodyear Tire & Rubber Co. and I know very little about
>the computer and what to do if something goes wrong with it. I keep
>getting this Adwaresheriff; it keeps changing my homepage from yahoo
>to msn. I don't know what to do. I've got Xoftspy; Trend Micro anti
>spyware; and AVG. As I'm writing to you I'm on symantec checking for
>virus...so for 115 have been detected. I need someone like you to
>tell me exactly what to do, to get rid of all this crap....and where
>to start....step by step. Here is my computer.
>System: Microsoft Windows XP
>Computer: Intel Pentium 111 processor
>320 MB of RAM
>Question #1..... I run Xoftspy around 7 a.m. every morning and I
>usually have about 8 different things to delete or (quarantine) every
>morning. Such as ATDMT; DOUBLECLICK; AND MEDIAPLEX COOKIES. file-DATA
>MINOR. in documents and settings-MINOR ANNOYANCE. Is this normal to
>have to remove these EVERY morning? Is Xoftspy good to use? AVG?
>Question #2.... When no one is at the computer...it will just start
>dialing up and get online.
>#3....While on the computer, the computer will just go blank (black
>out) and then when it does come back on (2 sec. later) the setting
>will be 640 x 480 pixels under the screen resolution...I want it to
>stay at 800 x 600 pixels. I do this constantly, fixing this atleast
>once an hour. I have just now updated my driver. We'll see how that
>#4....When I watch a movie (I like Realplayer) it resizes itself
>every time Realplayer starts up. I don't want that to happen.
>#5....In Wordpad..after typing a letter and then hitting print
>preview, it'll look different than the way it was typed,
>like this, with the above sentence half way instead of all the way
>over to the right
>margin. Can you help me on these few question? Thanks,
>Question #2 doesn't happen anymore...#3 and #4 is fixed. My
>biggest thing right now is this Adwaresheriff (malware?); and the
>changing of my homepage, etc. Is there any anti spyware that I can
>download that is free?
I NEED SOMEONE TO HELP ME OUT ONE ON ONE! THAT I CAN COMMUNICATE WITH. SOME OF THESE POSTS WILL SAY SOMETHING LIKE "JUST GO INTO REGISTRY" ETC. I DON'T KNOW WHAT THEY'RE TALKING ABOUT.
February 11th, 2006, 09:20 PM
Hi, welcome to AO,
most people use spybot to get rid of stuff like this, just goto the link I have gave you, download it and then update it and run it, when you install it, it will ask you if you want to immunise your system, I would do this also.
Yes its normal to have cookies on your computer, almost every web site you goto will leave a cookie of some kind on your computer. For the most part they are harmless but there are malicious ones out there so cleaning them up from time to time is a good idea.
As for your wordpad question, if you goto the print preview screen before printing you will be shown how your document will look when it is printed. Just format it from here to get it how you want. Or a better option would be to use Word from the Microsoft Office package as the formatting is a tad more advanced in Word than in Wordpad!
February 11th, 2006, 09:31 PM
If you really need one on one help... try IRC. Unerror IRC is a good place sometimes.
I NEED SOMEONE TO HELP ME OUT ONE ON ONE! THAT I CAN COMMUNICATE WITH.
Other than that, try www.google.com for answers... it is usually helpful.
And definitely run Housecall to clean your system.
February 11th, 2006, 10:02 PM
1. Why is this copied and pasted??? Feels "odd"...
2. You have, at a minimum, a dialer.... Probably much more...
3. Take to to be reformatted and reinstalled....
4. It will cost you money but I can guarantee that what you have is too deeply imbedded in your system for you to be helped online... We would need to be sat at your computer to have a chance..
Don\'t SYN us.... We\'ll SYN you.....
\"A nation that draws too broad a difference between its scholars and its warriors will have its thinking done by cowards, and its fighting done by fools.\" - Thucydides
February 11th, 2006, 10:32 PM
There is a thread here where someone else had the same problem you are having.
Take a read through it, there is a couple of solutions posted there!
February 11th, 2006, 11:01 PM
Just curious, how did you get 115 viruses? If you're using Windows XP, have you installed Service Pack 2 and have you been going to the Windows Update site to install all the security patches they've been putting out? You mentioned the Anti Virus software you've got installed; do you also have a firewall running? Have you been keeping your antivirus software definitions up to date? Do you make a practice of opening e-mail attachments?
so for 115 have been detected
I'm not trying to offend, but these are some things you need to pay attention to after you get your current problems solved.
I think Microsoft has a free anti-spyware program. Check out their site. Also, check out a free program called Ad-Aware made by LavaSoft. It's a free download. You can find their site by searching with google or another search engine.
For the wages of sin is death, but the free gift of God is eternal life in Christ Jesus our Lord.
(Romans 6:23, WEB)
February 12th, 2006, 12:40 AM
Relax, Kyle, you're wrapped too tight, man. First of all, we don't need all the personal info, not the best idea to post all that on the net.
Second, you need to bag XoftSpy. It's junk. Yeah, I know, you paid $39 for it. Get over it, it's a bad product.
Third, there's good free stuff out there. These three will clean you up pretty much:
3) MS AntiSpyware
Fourth, Adwaresheriff sounds like a browser hijack. You need to kick the Internet Explorer habit and download Firefox:
Sounds like you got a porn dialer in there, too. One of the three aforementioned apps should clean that out. Better watch your phone bill. A newbie I know was dialing into Africa for an internet connection for about a month a few years back. AT&T hit him with a $500 bill and wouldn't compromise.
Fifth, download CCleaner and run it to clean out your temp files. Never know what's hiding there.
And finally, quit hangin' out with Bad Company. Strip clubs and fast women (or whatever vice you got) can be a lot of fun, but sooner or later you're gonna catch something.
There you have it, my two bits.
“Everybody is ignorant, only on different subjects.” — Will Rogers
February 12th, 2006, 12:45 AM
A wee bit more...on googling:
You can find about anything on the net if you use Google and plug in keywords. For instance, if I want to find the program Spybot so I can download and install it, I just go to Google (or any search engine for that matter) and type in:
The search engine will show links to sites where I can download Spybot.
“Everybody is ignorant, only on different subjects.” — Will Rogers
February 12th, 2006, 12:46 AM
You need to kick the Internet Explorer habit and download Firefox:
February 12th, 2006, 01:06 AM
I find that porn related websites are the most threatning & intrusive
to a pesonal computer's secure environment.
Stay away if you can.