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Thread: Email Error 554, Relay Access Denied

  1. #11
    The ******* Shadow dalek's Avatar
    Join Date
    Sep 2005
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    1,564
    What about the recipients POP settings??? Also what about SMTP Authentication settings, on the users PC.
    PC Registered user # 2,336,789,457...

    "When the water reaches the upper level, follow the rats."
    Claude Swanson

  2. #12
    Confirmed it's not a user problem -- It's something with the Exchange server, as the problem is specific to users on this particular server, so I've discovered. It simply wont' allow relay to this account, though it will to every single other account.

    One thing we discovered is that the domain that the email address belongs to does not resolve to an IP address, thus it has no A record. Could this be part of the problem?

  3. #13
    AOs Resident Troll
    Join Date
    Nov 2003
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    3,152
    One thing we discovered is that the domain that the email address belongs to does not resolve to an IP address, thus it has no A record. Could this be part of the problem?
    Yes

    Had this problem on one site with an exchange server...no reverse look up...certain domains will block this.

    Work around is to upload mail to ISPs smtp server ....

    MLF
    How people treat you is their karma- how you react is yours-Wayne Dyer

  4. #14
    Right turn Clyde Nokia's Avatar
    Join Date
    Aug 2003
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    Button Moon
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    1,696
    Yep it sure would AK!

    As MLF says if it cant do a reverse lookup it could very well be bounced - this is how some Anti Spam filters work!

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