Hyothetically, lets say that you changed the boot option to safe mode using msconfig. But you didn't think abot the fact that the computer is on a client-host network and your password won't let you get into safe mode. So everytime you boot, you are staring at safe mode with the logon that won't get you in (therefore you can't take it off the safe mode boot). I dont know if the tech doesn't want to give out the admin password, or what, but is there away around this? To get it into anything to change it back to a normal boot? Is this making any sense?