March 9th, 2006, 11:12 AM
Problem with backing up mailboxes when deleting AD account.
I have a question regarding backing up mailboxes with Arcserve (v.11.0 in this case).
When I create a new backup I can configure all the mailboxes I want to backup. However, when I delete an account within the Active Directory (and therefore also the mailbox) it still exists in the Arcserve backup job. I can obviously take turn off backing up the mailbox within the job, but in a few companies with a high rate of change in personnel it get's a little tedious with all the old mailboxes haning about.
I found that deleting the job and recreating it works fine, but I was wondering if anybody knows of a simpeler and more efficient way to do this.
Thanks in advance for your help.
March 9th, 2006, 02:22 PM
You need to go into the Exchange System Manager, drill down to the mailboxes (under Mailbox Store) and run the Cleanup Agent. The boxes that have no AD account to match will have a little red X on them. Right-click on them and select Purge. Backups will work flawlessly now.
March 10th, 2006, 07:24 AM
I'll give that a try! Thanks for your input.