**Urgent** DVD combo help
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Thread: **Urgent** DVD combo help

  1. #1
    StOrM™
    Join Date
    Aug 2004
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    **Urgent** DVD combo help

    Greeting's

    Forgive me if I have provided insufficient information but I have absolutely *NO* knowledge about hardware. This problem is extremely important as I have to submit a report by tomorrow afternoon.


    I got a DVD by mail with some data on it. When i insert it into my drive the drive light flashes and then there is write activity on the hard-disk this goes on for hours and hours without any result. If I try to open my computer is doesn't or even If I try to open the DVD drive through run or cmd it doesn't. I disabled norton but it doesn't seem to help. I took the DVD to my friends place some time back and it worked flawlessly.


    There are no stores open so I can buy blank cd's and get them burned at my friends house (its 12 here). I have no idea what to do all normal CD's and CD-RW work properly. I have a dell PC and I had same problem in the past where the guy made me delete some data in 2 reg keys but I don't remember. I donut have a 24*7 help contract so I cant call them till 9 tomorrow. I really need help guys.


    I have Nero so I ran its info tool and here is some info :


    Nero InfoTool 4.00

    Drive Information
    ------------------
    Drive : HL-DT-ST RW/DVD GCC-4481B
    Type : Combo Drive
    Firmware Version : C103
    Buffer Size : 2 MB
    Date : ?
    Serial Number
    Vendor Specific : H.L.D.S.2003/12/11
    Drive Letter : H:\
    Location : 0:0
    Mechanism : Tray
    Read Speed : 9 X
    Write Speed : 48 , 40 , 32 , 24 , 16 , 8 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD-R DL : No
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : No
    Read BD-ROM : No
    Read BD-R : No
    Read BD-RE : No
    Read HD DVD-ROM : No
    Read HD DVD-R : No
    Read HD DVD-RW : No
    Read HD-BURN : No
    Read Digital Audio : Yes
    Read CD+G : No
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD-R DL : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Write BD-R : No
    Write BD-RE : No
    Write HD DVD-R : No
    Write HD DVD-RW : No
    Write HD-BURN-R : No
    Write HD-BURN-RW : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    SolidBurn : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

    Region Protection Control : RPC II
    Region : 5
    Changes User : 4
    Changes Vendor : 4


    Interface Information
    ---------------------
    Adapter 1
    ---------
    Description : Primary IDE Channel

    Driver
    Description : System32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: HL-DT-ST RW/DVD GCC-4481B
    Type : CD-Rom Drive
    DMA : Off
    Autorun : On

    Adapter 2
    ---------
    Description : Secondary IDE Channel

    Driver
    Description : System32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: SAMSUNG HD160JJ
    Type : Disk Drive
    DMA : On

    Adapter 3
    ---------
    Description : VAX347S SCSI Controller

    Driver
    Description : System32\Drivers\vax347s.sys
    Company :
    Version : 3.47.0.0 built by: WinDDK
    Description : SCSI miniport

    Attached Devices

    Adapter 4
    ---------
    Description : Intel(R) 82801EB USB Universal Host Controller - 24DE

    Driver
    Description : System32\DRIVERS\usbuhci.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : UHCI USB Miniport Driver

    Attached Devices
    Description : Generic USB SD Reader USB Device
    Type : Disk Drive
    Description : Generic USB CF Reader USB Device
    Type : Disk Drive
    Description : Generic USB SM Reader USB Device
    Type : Disk Drive
    Description : Generic USB MS Reader USB Device
    Type : Disk Drive





    ASPI Information
    ----------------
    System ASPI : ASPI installation is corrupted

    WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
    ASPI32.SYS : 4.71 (0002) built by: WinDDK 16512 bytes July 17, 2002

    Nero ASPI : ASPI is installed and working properly

    wnaspi32.dll : 2.0.1.74 164112 bytes November 02, 2004

    Now all I can see is that in the end ASPI is corrupt anyway to fix it EXCEPT RE-INSTALLING WINDOWS.

    Plz guys I really need help and fast. Thank's to everyone
    Parth Maniar,
    CISSP, CISM, CISA, SSCP

    *Thank you GOD*

    Greater the Difficulty, SWEETER the Victory.

    Believe in yourself.

  2. #2
    Junior Member
    Join Date
    Mar 2006
    Posts
    16
    I really don't have any idea why it would do that. If it's the exact same DVD you took to your friends computer and it worked fine then its obviously not the DVD unless you have scratched it or something since then. And Nero says you have DVD-read capabilities, but not Dual layer. Are you sure the DVD isn't dual layer?

    Do other DVD's work in the drive?

    And you say you have tried just typing "H://" in the run line?

    Does My computer pop up fine when the DVD isn't in there?

    Maybe try opening Windows explorer by right clicking Start and going to Explore.

    I don't know. Weird.

  3. #3
    Right turn Clyde Nokia's Avatar
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    Some DVD Drives just dont like certain Discs. There may be nothing physically wrong with the disc and it could work in anyother drive you try but your drive will just not read it. Its quite a common thing!

    The usual is to see if you can copy it then burn it to another disc - but it looks like you only have a CD re-writer and a DVD-ROM.

    Have you tried the obvious like cleaning the laser etc?
    Drugs have taught an entire generation of kids the metric system.

    http://tazforum.**********.com/

  4. #4
    StOrM™
    Join Date
    Aug 2004
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    Greeting's

    Thank you for your reaply anyway...


    I did some google and found this page..

    http://www.ncf.carleton.ca/~aa571/aspi.htm

    Although it has everything about ASPI drivers it did not solve my problem... can anyone plz help me. I updated my drivers and did almost everything mentioned on that site. I even edited the reg key where Start key had value 2

    Any idea's or do I have to reinstall windows ??? (plz dont let it be a re-install)
    Parth Maniar,
    CISSP, CISM, CISA, SSCP

    *Thank you GOD*

    Greater the Difficulty, SWEETER the Victory.

    Believe in yourself.

  5. #5
    Right turn Clyde Nokia's Avatar
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    If it plays other DVD;s fine, it is absolutley nothing to do with your configuration, I would bet all on it just being an incompatible disc!

    As a last resort you may try updating your firmware on your drive - but dont hold out too much hope!
    Drugs have taught an entire generation of kids the metric system.

    http://tazforum.**********.com/

  6. #6
    StOrM™
    Join Date
    Aug 2004
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    Greeting's

    Yes I did clean the drive. Here is the some more information that might help from the nero infotool

    Drive Information
    ------------------
    Drive : HL-DT-ST RW/DVD GCC-4481B
    Type : Combo Drive
    Firmware Version : C103
    Buffer Size : 2 MB
    Date : ?
    Serial Number
    Vendor Specific : H.L.D.S.2003/12/11
    Drive Letter : H:\
    Location : 0:0
    Mechanism : Tray
    Read Speed : 48 X
    Write Speed : 48 , 40 , 32 , 24 , 16 , 10 , 8 , 4 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD-R DL : No
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : No
    Read BD-ROM : No
    Read BD-R : No
    Read BD-RE : No
    Read HD DVD-ROM : No
    Read HD DVD-R : No
    Read HD DVD-RW : No
    Read HD-BURN : No
    Read Digital Audio : Yes
    Read CD+G : No
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD-R DL : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Write BD-R : No
    Write BD-RE : No
    Write HD DVD-R : No
    Write HD DVD-RW : No
    Write HD-BURN-R : No
    Write HD-BURN-RW : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    SolidBurn : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

    Region Protection Control : RPC II
    Region : 5
    Changes User : 4
    Changes Vendor : 4
    Like I said before I had the exact same problem with almost all types of DVD's and the tech support guy made me delete to reg keys ( I think they were some upper limit and lower limit) and it worked for few days then I had to re-install windows and it worked fine.

    Anyway I have installed the version 4.71 and rebooted my computer atleast 3 times but the same problem. The file with the utility says that ASPI drives work properly but a indipendent utility check from adaptech says its not properl installed ::

    LOG0143: *****************************************************************
    LOG0144: Starting ASPICHK(2) installer on Tue Mar 28 02:05:30 2006
    ASPICHK0438: OS = Windows NT (5.01.2600)
    UPGRADE1004: c:\windows\system32\wnaspi32.dll dated 07/17/2002 03:50:56, 45056 bytes.
    UPGRADE1062: c:\windows\system32\wnaspi32.dll version 4.71.2.0
    UPGRADE1004: c:\windows\system\winaspi.dll dated 07/17/2002 10:52:26, 5600 bytes.
    UPGRADE1062: c:\windows\system\winaspi.dll version 4.6.0.1021
    UPGRADE1004: c:\windows\system32\drivers\aspi32.sys dated 07/17/2002 03:23:02, 16877 bytes.
    UPGRADE1062: c:\windows\system32\drivers\aspi32.sys version 4.71.2.0
    UPGRADE1004: c:\windows\system\wowpost.exe dated 07/17/2002 10:52:34, 4672 bytes.
    UPGRADE1062: c:\windows\system\wowpost.exe version 4.6.0.1021
    ASPICHK0522: Inconsistent version numbers among components
    ASPICHK0592: ASPI installation has problems
    LOG0218: Closing installer log on Tue Mar 28 02:05:30 2006
    LOG0219: *****************************************************************
    Parth Maniar,
    CISSP, CISM, CISA, SSCP

    *Thank you GOD*

    Greater the Difficulty, SWEETER the Victory.

    Believe in yourself.

  7. #7
    StOrM™
    Join Date
    Aug 2004
    Posts
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    Greeting's

    I think the problem is the version of files. If you see the log right above this post you'll notice some are 4.6 and some 4.7. Should I delete all the files listed above and reinstall the drivers ?
    Parth Maniar,
    CISSP, CISM, CISA, SSCP

    *Thank you GOD*

    Greater the Difficulty, SWEETER the Victory.

    Believe in yourself.

  8. #8
    Right turn Clyde Nokia's Avatar
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    Hey, sorry didnt realise you are having problems with ALL dvds!

    Yes, looking at your config about there is a few "old" drivers there. If you have a windows CD - try deleting them all from the device manager, then restart your PC - windows should install the default ones for you. Try them out - if they dont work try and get an updated version!
    Drugs have taught an entire generation of kids the metric system.

    http://tazforum.**********.com/

  9. #9
    StOrM™
    Join Date
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    Greeting's


    Nokia thanks man. i have already deleted some of the file except one which is locked by some process but I have set the delete flag for reboot... Hope it works out or no gift for my love and maybe a new job hunt (crap I only have 2 months holiday left before college starts again).

    Anyway just for the information I called up one more guy who is working on this same report and he said only 4 (incl. me) are working on it (out of 26) and the one with the best report gets huge cash bonus and maybe a promotion.

    anyway may be i'm out. CRAP
    Parth Maniar,
    CISSP, CISM, CISA, SSCP

    *Thank you GOD*

    Greater the Difficulty, SWEETER the Victory.

    Believe in yourself.

  10. #10
    Right turn Clyde Nokia's Avatar
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    Wow, good luck man!

    If you cant delete that file that is in use - try safe mode!

    Let us know how it goes! Good luck!
    Drugs have taught an entire generation of kids the metric system.

    http://tazforum.**********.com/

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