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Thread: Thunderbird problem

  1. #1
    Senior Member JonnyFrond's Avatar
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    Thunderbird problem

    Hi guys, long time no post. I have a little problem here, I downloaded and installed the latest patch of thunderbird, and now, it won't connect, I just get the message, "connection was refused".

    I tried to download Mozilla suite, to go back to that, and that won't connect to the internet at all. Firefox works though.

    Am I missing something here? Nothing has changed, no settings change, and I am connected to my own network, not someone elses.

    Any ideas?

    Yours

    Frock Journey
    Sarcasm is a way of life

  2. #2
    The ******* Shadow dalek's Avatar
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    Sep 2005
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    Hi JonnyFrond

    You didn't mention it..so I'll ask, are your account settings configured to your ISP...POP3/SMTP and the password..?
    PC Registered user # 2,336,789,457...

    "When the water reaches the upper level, follow the rats."
    Claude Swanson

  3. #3
    are you using a Proxy? If yes then check the settings etc..

    Also try giving your modem/router a reset and see if that helps..

    kris.!

  4. #4
    rebmeM roineS enilnOitnA steve.milner's Avatar
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    Try renaming the setting directory and creating an empty one.

    Thunderbird will then prompt for account setup again.

    If you can then connect, the problem will be in your old settings, if not it's more fundemental and I'd suggest checking out the thunderbird mailing lists.

    Linux:
    Code:
    cd ~
    mv .thunderbird broken_thunderbird
    thunderbird
    Setup ac****s & test.

    To put things back:
    Code:
    cd ~
    mv .thunderbird newly_created_thunderbird
    mv old_thunderbird .thunderbird
    If it's working you can now compare the contents of ~/.thunderbird and ~/newly_created_thuderbird for problems.

    Note most of the setting live within a subdirectory that's got a load of random characters in it. Mine is called:

    ~/.thunderbird/k8f117km.default


    My first guess would be to remove any user.js file from the one that isn't working.
    IT, e-commerce, Retail, Programme & Project Management, EPoS, Supply Chain and Logistic Services. Yorkshire. http://www.bigi.uk.com

  5. #5
    Senior Member JonnyFrond's Avatar
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    Jan 2006
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    It is exactly like this

    I read my emails.

    I got a prompt to download updates for thunder bird

    I now could not send or receive emails.

    That is it, I have been getting my emails here for over a year now.

    Jopolonny


    P.S. I have 4 email accounts going through this, how come all 4 won't connect. I can get to them via the web, but that is a pain, becausse I can't remember the passwords with out a hunt. I think there is something seriously wrong with the last update, has anyone else had this?
    Sarcasm is a way of life

  6. #6
    The ******* Shadow dalek's Avatar
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    Sep 2005
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    Hi Jonnyfrond

    Try using Outlook Express, if you can access your mail through this then you may need to uninstall Thunderbird "Completely" and reinstall.

    By Completely I mean all folders that pertain to Thunderbird, it sounds like you may have a corrupted profile.

    Luck
    PC Registered user # 2,336,789,457...

    "When the water reaches the upper level, follow the rats."
    Claude Swanson

  7. #7
    rebmeM roineS enilnOitnA steve.milner's Avatar
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    Originally posted here by JonnyFrond
    It is exactly like this

    I read my emails.

    I got a prompt to download updates for thunder bird

    I now could not send or receive emails.

    <snip>

    Have you tried doing any of the things I suggested?

    Steve
    IT, e-commerce, Retail, Programme & Project Management, EPoS, Supply Chain and Logistic Services. Yorkshire. http://www.bigi.uk.com

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