SVCHost running at 99.9%
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Thread: SVCHost running at 99.9%

  1. #1
    Senior Member Zorolord's Avatar
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    Post SVCHost running at 99.9%

    Hi Fellow AO's

    I have a problem with a HP Compaq nc4000 Laptop running Windows XP SP2 IE6

    Running on NT4 Domain - Corporate Network
    10/100 Ethernet - System does connect externally via 3G Device used to use bluetooth via GPRS

    All critical updates have been installed! The Virus checker is update to date which Sophos 5.2.3 and have performed a full virus sweep its clean - I have just installed Web Root Spy Sweeper that is fully update even thou old engine! Just a couple of doggie cookies not to worry about.

    Additional tools used Process Explorer from sysinterns - When SVChosts process runs at 99% it refers to 1900 I don't know if this is refers to a TCP Port or not? The program does seem to very descriptive!

    I have checked the hosts file and that is default (no changes)

    I have also tried LSP Fix

    With the followsing LSP's

    mswsock.dll - Gather this is ms winsock (No awards there)
    winrnr.dll - I think this is OK
    wshbth.dll - Bluetooth namespace
    bmi_lsp.dll - I am not sure what this?
    rsvpsp.dll - (QoS I think)

    Also I have used Hyena version v1.99.1 Log below

    Logfile of HijackThis v1.99.1
    Scan saved at 09:52:31, on 10/07/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\lotus\notes\ntmulti.exe
    C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
    C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
    C:\Program Files\Sophos\Remote Management System\AutoUpdateAgentNT.exe
    C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
    C:\Program Files\Sophos\Remote Management System\RouterNT.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
    C:\Program Files\Sophos\AutoUpdate\ALMon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\cmd.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Hijack This\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hp.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftpukproxy:8080
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
    O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
    O4 - HKCU\..\Run: [HP Mobile Printing] C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
    O4 - Global Startup: BTTray.lnk = ?
    O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bmi_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bmi_lsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bmi_lsp.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
    O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\Program Files\lotus\notes\ntmulti.exe
    O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
    O23 - Service: Sophos Anti-Virus (SAVService) - Sophos plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
    O23 - Service: Sophos Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" -service -name Agent (file missing)
    O23 - Service: Sophos AutoUpdate Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\AutoUpdateAgentNT.exe" -service -name ALC (file missing)
    O23 - Service: Sophos AutoUpdate Service - Sophos plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
    O23 - Service: Sophos Message Router - Unknown owner - C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194 (file missing)
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

    The user reported the problems occured after a print driver was installed, I deleted the print driver via control panel - Server Properties and drivers and deleted the relevant driver and the problem still exists!

    Would appreciate any advise on this matter, I also think it suspicious that bmi_lsp.dll appears three times within the log of hyena!

    The error doesn't appear to have a trigger, I have tried logging on as the Admin and just left it and after a small period of time maybe after 10 minutes SVChosts just goes run away!


    Thanks

  2. #2
    They call me the Hunted foxyloxley's Avatar
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    have you tried to go back with a restore point ?

    if enabled it should have set one when the new driver was added ????
    55 - I'm fiftyfeckinfive and STILL no wiser,
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    come and waste the day :P at The Taz Zone

  3. #3
    Senior Member Zorolord's Avatar
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    Its alway the simple things - I forgot about the restore I will give that go - Thanks

    In the meantime I did update his graphic card drivers, so I have asked the user to advise me if the problems persists!

    Thanks Again Foxyloxley

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